Senior Executive Assistant - Office of the President

About Holyoke Community College

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Mission:Educate. Inspire. Connect.

Values: Kindness, Inclusion, Trust, Innovation & Collaboration

Kindness, inclusion and trust are the foundation of the work that we do together. Innovation and collaboration enable us to explore and implement the ideas that will shape our future.

Under the general direction of the Chief of Operations, manages the Office of the President and serves as the Senior Executive Assistant to the President. The Senior Executive Assistant works independently with minimal supervision and navigates an environment of multiple, sometimes conflicting priorities. The position is responsible for drafting, proofreading, and editing documents, formatting presentations, and coordinating conference attendance, speaking engagements, and committee work.

• Provides frontline support for the Office of the President by triaging inquiries, facilitating communication with staff, and serving as a trusted liaison to maintain credibility, confidentiality, trust, and support with the Executive Team.
• Manages the President’s and Chief of Operations’ calendars by prioritizing requests, resolving scheduling conflicts, and ensuring timely follow-up on projects and deadlines, often under high-pressure conditions.
• Completes a wide variety of administrative tasks that facilitate the President's ability to effectively lead the institution, including assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence.
• Works closely and effectively with the President and Chief of Operations to ensure they are aware of upcoming commitments and key developments, providing timely updates and guidance as a trusted “barometer” of the organizational environment.
  
  

Establishes and executes all aspects of the President's and Chief of Operations’ professional travel itineraries and logistics; make travel arrangements, including hotel reservations, ground transportation, and airline reservations; ensure confirmations and security arrangements are completed.

• Builds and nurtures relationships to serve as a resource for the President and Chief of Operations as designated for key constituents to resolve complex issues and help move forward strategic priorities.
• Assists the President and Chief of Operations with correspondence dealing with issues and subject matter in ways that sometimes require considerable sensitivity, discretion, judgment and negotiation.
• Ensures the accurate, proper, and timely flow of information to and from the Office of the President in support of recurring and special events/projects.
• Supports the Chief of Operations and Marketing & Communications Department in the creation of executive-level communications including talks, speeches, reports, and presentations that appropriately reflect the President’s voice, tone and goals.
• Provides supervision and guidance to student workers.
• Provides administrative support for the preparation and coordination of Board of Trustees operations.
• Performs all other duties as assigned.
  
  

Minimum Qualifications

• Associate's Degree.
• 5 - 7 years administrative experience supporting executives, or teams of executives, managing confidential information.
• Experience working in a college environment.
• Proficiency with report writing and data analysis.
• Experience working in a unionized environment.
  
  

Equivalency Statement

We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.

Preferred Qualifications

• Bachelor’s Degree.
• Non-profit board experience.
• Bilingual (English/Spanish). The ability to understand and to make oneself understood to all Spanish speaking individuals.
  
  

Full-time, Non-Unit Professional Position

Salary Range: $76,687.37 - $84,668.75/year (Grade 6); plus a comprehensive State benefits package.

Hours: 37.5 hrs./week.

Funding Source: State.

Additional Details

Please Note: a skills assessment or presentation may be required as part of the interview process.

Disability Accommodations

Holyoke Community College is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Office of People and Talent at (413) 552-2554.

Background Check

• Employment is contingent upon the successful completion and review of a background check which will include CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information).
• All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
  
  

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.