What are the responsibilities and job description for the Residence Life Coordinator - Lakeview Pointe position at Inside Higher Ed?
Job Title: Residence Life Coordinator - Lakeview Pointe
Location: MGA - Macon
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 296387
About Us
Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.
Job Summary
This is a professional, 12-month, full-time, live-in position in the Office of Housing and Residence Life. Primary responsibility is for all management functions essential for successful student engagement in a residential community. This position oversees residence life programming that enhances the personal development of students, including a focus on personal responsibility, leadership skills, awareness and civic responsibility with an emphasis on student learning outcomes. This position is responsible for coordinating residence life operations for assigned residence hall and for enforcing residence life policies and procedures.
Responsibilities
Student Engagement, Support and Crisis Management (45%) -
Develop, support, and sustain positive residential living communities by assisting staff and students with settling conflicts, problem solving, and mediation.
Implement student engagement model to support student retention and graduation initiatives.
Work with individual students in the resolution of personal, social, or academic problems in consultation with university partners.
Participate in planning and implementation of Living Learning Communities (LLCs) and Themed Housing communities for assigned residence hall.
Contribute to continuous assessment and improvement of Housing & Residence Life policies, programs, and practices.
Serves on departmental and institutional committees and task forces designed to drive student engagement across campus and participates in professional development activities.
Support campus-wide initiatives including open houses, orientation, new student convocation, welcome events, spirit weeks, and enrollment management events.
Participate in daily on-call rotation to provide 24/7 after-hours support for residential community/campus.
Maintains accessibility to staff and residents beyond traditional office hours (i.e., university events, department programming, meetings).
Develop an on-call schedule for each building staff member to ensure continuous supervision of residence life activities.
Educate residents of university rules and regulations and the consequences of infractions.
Support a safe and secure living environment through consistent policy enforcement and intervention strategies.
Serve as a hearing officer for low to mid-level violations of the Code of Student Conduct and Resident Student Handbook.
Serve as a Campus Security Authority (CSA)
Building Management and Operations (45%) -
Directly supervise a team of Resident Assistants (RAs) and Community Assistant.
Conduct regular staff meetings to ensure effective student support and building operations.
Communicate with staff to exchange ideas, solve problems, and discuss ideas.
Recruit, select and train Resident Assistants (RAs) as well as Community Assistant.
Conduct regular walks and inspections of assigned residential facilities and communicate regularly with university facilities staff and residents on repair and maintenance issues.
Assist in addressing facilities issues that compromise the health and/or safety of residential students immediately according to established protocols.
Monitor maintenance log sheet.
Maintain accurate key records.
Utilize StarRez software platform to assist in effective occupancy management related to assigned residential community.
Conduct student check-ins and check-outs at the beginning and end of each semester, and as room changes occur.
Maintain residence hall and student records.
Consolidate student room assignments and reports room changes.
Foster leadership development among student staff and provide ongoing performance evaluations and professional growth opportunities.
Summer work may include but is not limited to support in central office, working orientation events, preparing for opening, support for summer camps and conferences, and other duties as assigned.
Maintains Positive Relationships with the Community and Other Departments (10%) -
Engage in professional development opportunities and attend trainings, workshops, and conferences.
Performs other duties as assigned.
Required Qualifications
Educational Requirements
Knowledge and level of competency commonly associated with the completion of a bachelor's degree in course of study related to the occupational field.
Required Experience
Experience sufficient to thoroughly understand all the objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to require one to three years of related experience.
Knowledge, Skills, & Abilities
Knowledge of residence life policies and procedures.
Knowledge of supervisory principles and practices.
Skill in the delegation of responsibility and authority.
Skill in the operation of computer and job-related software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Institutional Values
Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning
Equal Employment Opportunity
Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6, federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual¿s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (¿protected status¿). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual¿s protected status; nor shall any individual be given preferential treatment because of the individual¿s protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
Other Information
This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:
Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.
Location: MGA - Macon
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 296387
About Us
Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.
Job Summary
This is a professional, 12-month, full-time, live-in position in the Office of Housing and Residence Life. Primary responsibility is for all management functions essential for successful student engagement in a residential community. This position oversees residence life programming that enhances the personal development of students, including a focus on personal responsibility, leadership skills, awareness and civic responsibility with an emphasis on student learning outcomes. This position is responsible for coordinating residence life operations for assigned residence hall and for enforcing residence life policies and procedures.
Responsibilities
Student Engagement, Support and Crisis Management (45%) -
Develop, support, and sustain positive residential living communities by assisting staff and students with settling conflicts, problem solving, and mediation.
Implement student engagement model to support student retention and graduation initiatives.
Work with individual students in the resolution of personal, social, or academic problems in consultation with university partners.
Participate in planning and implementation of Living Learning Communities (LLCs) and Themed Housing communities for assigned residence hall.
Contribute to continuous assessment and improvement of Housing & Residence Life policies, programs, and practices.
Serves on departmental and institutional committees and task forces designed to drive student engagement across campus and participates in professional development activities.
Support campus-wide initiatives including open houses, orientation, new student convocation, welcome events, spirit weeks, and enrollment management events.
Participate in daily on-call rotation to provide 24/7 after-hours support for residential community/campus.
Maintains accessibility to staff and residents beyond traditional office hours (i.e., university events, department programming, meetings).
Develop an on-call schedule for each building staff member to ensure continuous supervision of residence life activities.
Educate residents of university rules and regulations and the consequences of infractions.
Support a safe and secure living environment through consistent policy enforcement and intervention strategies.
Serve as a hearing officer for low to mid-level violations of the Code of Student Conduct and Resident Student Handbook.
Serve as a Campus Security Authority (CSA)
Building Management and Operations (45%) -
Directly supervise a team of Resident Assistants (RAs) and Community Assistant.
Conduct regular staff meetings to ensure effective student support and building operations.
Communicate with staff to exchange ideas, solve problems, and discuss ideas.
Recruit, select and train Resident Assistants (RAs) as well as Community Assistant.
Conduct regular walks and inspections of assigned residential facilities and communicate regularly with university facilities staff and residents on repair and maintenance issues.
Assist in addressing facilities issues that compromise the health and/or safety of residential students immediately according to established protocols.
Monitor maintenance log sheet.
Maintain accurate key records.
Utilize StarRez software platform to assist in effective occupancy management related to assigned residential community.
Conduct student check-ins and check-outs at the beginning and end of each semester, and as room changes occur.
Maintain residence hall and student records.
Consolidate student room assignments and reports room changes.
Foster leadership development among student staff and provide ongoing performance evaluations and professional growth opportunities.
Summer work may include but is not limited to support in central office, working orientation events, preparing for opening, support for summer camps and conferences, and other duties as assigned.
Maintains Positive Relationships with the Community and Other Departments (10%) -
Engage in professional development opportunities and attend trainings, workshops, and conferences.
Performs other duties as assigned.
Required Qualifications
Educational Requirements
Knowledge and level of competency commonly associated with the completion of a bachelor's degree in course of study related to the occupational field.
Required Experience
Experience sufficient to thoroughly understand all the objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to require one to three years of related experience.
Knowledge, Skills, & Abilities
Knowledge of residence life policies and procedures.
Knowledge of supervisory principles and practices.
Skill in the delegation of responsibility and authority.
Skill in the operation of computer and job-related software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Institutional Values
Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning
Equal Employment Opportunity
Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6, federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual¿s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (¿protected status¿). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual¿s protected status; nor shall any individual be given preferential treatment because of the individual¿s protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
Other Information
This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:
- Health insurance
- Dental
- Vision
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Life Insurance
- Sick Leave
- Vacation Leave
- Parental Leave
- Retirement
- Employee discounts
- Tuition reimbursement
Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.