Demo

Program Coordinator, Student Transitions

Inside Higher Ed
Greenville, NC Full Time
POSTED ON 6/7/2026
AVAILABLE BEFORE 7/5/2026
Position Number: 500680

Full Time or Part Time: Full Time

Anticipated Recruitment Range: $45,000 - $48,000

Position Type: Non-Faculty

Job Category: Non-Faculty Professional

Organizational Unit Overview

The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.

Job Duties

The primary functions of this position include: coordination of the Involvement Ambassador program, creating programming for first-year students (both new and transfers), and coordinating the sophomore student experience. The Involvement Ambassador program connects new students (freshmen and transfers) to engagement opportunities at ECU so students can build community and improve their sense of belonging. Through meetings, presentations, tabling and events, the Ambassadors coach their peers about why it is important to get involved and how to take the first steps. This position will report to the Director of OST.

Involvement Ambassador Program (40%)

  • Manage student participants which include making assignments (over 1,200 transfers and 4,000 freshmen), managing caseloads and interactions, providing support to mentors, and intervening when appropriate.
  • Design and implement a training program for Ambassadors that includes informational interviewing, referral techniques, campus resource information, and engagement opportunities. Trainings will also be based on trends and needs.
  • Connect and refer students to resources that support student success (including the Center for Student Success, Center for Counseling and Student Development, Disability Support Services, etc.) as appropriate.
  • Serve as advisor to the ECU Ambassadors, including meeting development, assisting with events, retreats, and special events, and organization logistics.
  • Marketing and outreach of the program which includes tabling, presentations, and events.

First-Year, Sophomore, and Transfer Programming (35%)

  • Plan and implement opportunities designed for first-year and transfer students that aid in a successful transition to ECU. Coordinate opportunities to create belonging, cultivate engagement, and promote resources that aid in student success and retention.
  • Work on developmentally appropriate programming for sophomore students. This may include continual engagement as students move off-campus, connecting with major based clubs and organizations, and major re-exploration.
  • Coordinate marketing and outreach efforts to include family members, faculty, staff, and administrators.
  • Collaborate with departmental, divisional, and campus partners on programming and communication plans that support retention efforts.

Administrative (25%)

  • Serve a key role in the coordination of the Pirate Perch program including setup/breakdown, work with SGA for student assistance, and communication with ECU Police Department of scheduling.
  • The Program Coordinator will assist with other programs and services offered by the unit and will support functions of the office including New Student Orientation, First-Gen Programming, and Commencement.
  • Manage budgets and expenditures related to program areas of responsibility.
  • Teach one section of the freshman seminar (COAD 1000) in both fall and spring semesters.
  • Attend staff meetings, divisional events, and other university meetings as assigned.
  • Programs will require a flexible schedule that includes non-traditional work hours.
  • Other duties as assigned.

Minimum Education/Experience

  • Master’s degree; or Bachelor’s degree with two years of related experience

License Or Certification Required By Statute Or Regulation

None

Preferred Experience, Skills, Training/Education

  • Experience with programming and working with groups
  • Collaborative work style
  • Critical thinking & problem-solving skills

Special Instructions To Applicant

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

Additional Instructions To Applicant

  • In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
  • Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Job Close Date

Open Until Filled: Yes

Initial Screening Begins: 06/19/2026

To apply, visit https://ecu.peopleadmin.com/postings/94096

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Salary : $45,000 - $48,000

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