What are the responsibilities and job description for the Night Operations Assistant position at Inside Higher Ed?
Job Title
Night Operations Assistant
Requisition Number
RE51357
Department Name
1B450:Residence Life
Work Location:
Lexington, KY
Grade Level
41
Salary Range
$15.83-25.30/hour
Type Of Position
Staff
Position Time Status
Full-Time
Required Education
HS
Click here for more information about equivalencies::
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
2 yrs
Required License/Registration/Certification
None
Physical Requirements
Sitting at workstation for extended periods of time; repetitive motions typical of desk work (sitting/bending/twisting/pulling/typing); prolonged screen time; lifting/carrying/pulling objects up to 30lbs.
Shift
Tuesday-Saturday 12:00am-8:00am (37.5 hours/week)
Job Summary
The Night Operations Assistant (NOA) provides overnight front desk staffing and safety support in residence halls. Reporting to the building’s Resident Director and supervised through the Assistant Director for Risk Management and Front Desk Operations (within the Office of Residence Life), the NOA serves as a key part of the residential support system during overnight hours. This position will work approximately 9.5 months per year, when residence halls are open.
Responsibilities include verifying access to the building, monitoring camera feeds, enforcing guest and visitation policies, documenting incidents and concerns, and escalating urgent issues to RAs on-call, Senior Staff On-Call (SSOC), or Central Office On-Call (COOC) as needed. The NOA helps uphold the University Housing Community Standards (UHCS) and responds to incidents in accordance with ORL training and policies. The position also emphasizes a developmental approach—providing support, referring residents to resources, and communicating concerns to the CAA and RD to support continuity of care and student success.
The NOA is expected to model professional conduct, discretion, and ethical decision-making at all times. This includes maintaining confidentiality, handling sensitive information responsibly, and engaging with students in a respectful, developmentally appropriate manner. NOAs contribute to creating a community environment rooted in trust and care and upholding the mission and values of the Office of Residence Life.
Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.
Multiple positions available. Review of applications will begin immediately, and applications will be accepted until the deadline date or until all positions are filled which could be prior to deadline date listed.
Does this position have supervisory responsibilities? :
No
Preferred Education/Experience
At least 2 year of customer service related work
Deadline To Apply
11/16/2025
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Night Operations Assistant
Requisition Number
RE51357
Department Name
1B450:Residence Life
Work Location:
Lexington, KY
Grade Level
41
Salary Range
$15.83-25.30/hour
Type Of Position
Staff
Position Time Status
Full-Time
Required Education
HS
Click here for more information about equivalencies::
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
2 yrs
Required License/Registration/Certification
None
Physical Requirements
Sitting at workstation for extended periods of time; repetitive motions typical of desk work (sitting/bending/twisting/pulling/typing); prolonged screen time; lifting/carrying/pulling objects up to 30lbs.
Shift
Tuesday-Saturday 12:00am-8:00am (37.5 hours/week)
Job Summary
The Night Operations Assistant (NOA) provides overnight front desk staffing and safety support in residence halls. Reporting to the building’s Resident Director and supervised through the Assistant Director for Risk Management and Front Desk Operations (within the Office of Residence Life), the NOA serves as a key part of the residential support system during overnight hours. This position will work approximately 9.5 months per year, when residence halls are open.
Responsibilities include verifying access to the building, monitoring camera feeds, enforcing guest and visitation policies, documenting incidents and concerns, and escalating urgent issues to RAs on-call, Senior Staff On-Call (SSOC), or Central Office On-Call (COOC) as needed. The NOA helps uphold the University Housing Community Standards (UHCS) and responds to incidents in accordance with ORL training and policies. The position also emphasizes a developmental approach—providing support, referring residents to resources, and communicating concerns to the CAA and RD to support continuity of care and student success.
The NOA is expected to model professional conduct, discretion, and ethical decision-making at all times. This includes maintaining confidentiality, handling sensitive information responsibly, and engaging with students in a respectful, developmentally appropriate manner. NOAs contribute to creating a community environment rooted in trust and care and upholding the mission and values of the Office of Residence Life.
Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.
Multiple positions available. Review of applications will begin immediately, and applications will be accepted until the deadline date or until all positions are filled which could be prior to deadline date listed.
Does this position have supervisory responsibilities? :
No
Preferred Education/Experience
At least 2 year of customer service related work
Deadline To Apply
11/16/2025
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Salary : $16 - $25
