Instructional Technology Services Analyst 2

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees And Students

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome To The Ohio State University's Career Site. We Invite You To Apply To Positions Of Interest. In Order To Ensure Your Application Is Complete, You Must Complete The Following

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
  
  

Job Title:Instructional Technology Services Analyst 2

Department:Law | Law Reserve

Job Description

The Moritz College of Law is in search of an Instructional Technology Services Analyst 2. In consultation with the Assistant Dean for Information Services, this position has primary responsibility for the support of classroom and instructional technology within the college.

This Position's Duties Are As Follows

• Assists in the creation of training materials and assists with troubleshooting, setup, and maintenance of instructional technology systems and equipment. The position will supervise 2–4 student employees who assist with this task.
• Works with faculty and staff to support instructional technology needs, including recommendations and installation of digital tools and classroom technologies, and design of instructional spaces. Guides the use of approved instructional applications and assists with implementation as needed.
• This position assists faculty in meeting their instructional technology needs by evaluating and selecting high-quality software, curricular tools, and educational applications, both existing and new. This work includes several phases of software procurement under the direction of the Assistant Dean for Information Services, coordinating security, privacy, and accessibility reviews with University partners.
• This role will also support the evaluation and adoption of instructional software tools by assisting with documentation, coordination, and required university review processes (e.g., security, privacy, accessibility).
• Responsible for assisting with training faculty, staff, and guests on presentation and instructional technologies and presentations.
• Will serve as the primary contact for outside vendors or ODTI as appropriate
• Will serves as a day-to-day point of contact between the college and OTDI for operational technology support needs.
• Coordinates with OTDI staff on routine support activities, including issue resolution and system updates. Brings unusual or complicated issues to the Assistant Dean for Information Services for direction.
• Assists in implementing and developing changes to hardware and software by supporting communication efforts, tracking timelines, and setting goals and objectives related to IT at the College.
• Provides support for digital examinations (via Exam4, CLIO, and Mortiz-specific applications), including setup, troubleshooting, and coordination during critical exam periods.
• Participates in user groups and meetings to stay informed of best practices and university wide technology updates.
• Assist with setting goals and objectives related to IT at the College; suggest methods for improving customer service by assessing needs and identifying strategies to meet those needs.
• Supports the college’s digital accessibility efforts in coordination with the Digital Accessibility Coordinator, attending regular digital accessibility meetings and reporting updates to the team, facilitating review and exceptions processes for tools, creating and tracking ADA documentation, and serving as an advisor on issues of accessibility in teaching in the college.
• Assists with college-level IT security activities by participating in meetings and supporting required documentation and compliance tasks.
  
  

Works with leadership, OTDI, and the College's Assistant Dean for Information Services to help track and complete assigned security-related responsibilities that are the responsibility of Moritz.

This position will require the ability to lift up to 70 lbs.

Minimum Education Required

• 2-Year College Degree or equivalent combination of education and experience
  
  

Desired Education

Bachelor's Degree or equivalent combination of education and experience

Required Qualifications

Experience experience working with educational technology Instructional technology; demonstrated ability to work collaboratively, set priorities, manage multiple projects successfully; strong attention to detail, verbal, written & interpersonal communication skills; ability to work & communicate one-on-one with faculty, staff & students.

Desired Qualifications

Demonstrated interest in and familiarity with IT security and Digital Accessibility standards and strategies.

Additional Information

Location:Drinko Hall (0049)

Position Type:Regular

Scheduled Hours:40

Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.