What are the responsibilities and job description for the Hotel Front Desk and Concierge - Temporary position at Inside Higher Ed?
Posting Number
G/R13927P
Working Title
Hotel Front Desk and Concierge - Temporary
Department
PSO-Cont Ed-Aux Oper-Hotel
About The University Of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
College/Unit/Department Website
www.georgiacenter.uga.edu
Employment Type
Employee
Additional Schedule Information
Up to 30 hours per week based on business needs. Hours are not guaranteed.
Advertised Salary
$14.00 per hour, commensurate with experience
Anticipated Start Date
09/15/2025
Posting Date
09/04/2025
Open Until Filled
Yes
Location of Vacancy:
Athens Area
EOO Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
Duties/Responsibilities
Front desk operations, assisting guest with general information, handling guest complaints, maintaining cash drawer, greeting guests and assisting with luggage, driving courtesy van, attendance and participation in training sessions and meetings.
Percentage Of Time
100
Classification Title
Temporary Office/Clerical
Flsa
Non-Exempt
Fte
Provide the guests of the Georgia Center with outstanding Front Desk customer service with efficient and effective registration and billing services in a professional, friendly environment. Concierge duties include greeting guests and assisting with luggage and providing courtesy shuttle services.
Relevant/Preferred Education, Experience, Licensure, Certification In Position
High School Diploma. Prior hotel front desk experience or related customer contact experience preferred.
Knowledge, Skills, Abilities And/or Competencies
Positive attitude and outgoing personality. Good verbal and written communication skills. Detail oriented with organization and time management skills. Computer literate. Strong work ethic and honesty.
Physical Demands
Stand for long periods of time utilizing a computer and/or phone; walk and move about the hotel; reach, bend, and stoop; climb stairs: lift up to 30lbs; drive courtesy van.
Is this a Position of Trust?:
Yes
Does this position have operation, access, or control of financial resources? :
Yes
Does this position require a P-Card? :
No
Is having a P-Card an essential function of this position? :
No
Is driving a requirement of this position?:
Yes
Does this position have direct interaction or care of children under the age of 18 or direct patient care?:
No
Does This Position Have Security Access (e.g., Public Safety, IT Security, Personnel Records, Patient Records, Or Access To Chemicals And Medications)
No
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Recruitment Contact Name
Leta Salazar
Recruitment Contact Email
leta.salazar@georgiacenter.uga.edu
Recruitment Contact Phone
706-542-3403
G/R13927P
Working Title
Hotel Front Desk and Concierge - Temporary
Department
PSO-Cont Ed-Aux Oper-Hotel
About The University Of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
College/Unit/Department Website
www.georgiacenter.uga.edu
Employment Type
Employee
Additional Schedule Information
Up to 30 hours per week based on business needs. Hours are not guaranteed.
Advertised Salary
$14.00 per hour, commensurate with experience
Anticipated Start Date
09/15/2025
Posting Date
09/04/2025
Open Until Filled
Yes
Location of Vacancy:
Athens Area
EOO Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
Duties/Responsibilities
Front desk operations, assisting guest with general information, handling guest complaints, maintaining cash drawer, greeting guests and assisting with luggage, driving courtesy van, attendance and participation in training sessions and meetings.
Percentage Of Time
100
Classification Title
Temporary Office/Clerical
Flsa
Non-Exempt
Fte
- 75
Provide the guests of the Georgia Center with outstanding Front Desk customer service with efficient and effective registration and billing services in a professional, friendly environment. Concierge duties include greeting guests and assisting with luggage and providing courtesy shuttle services.
Relevant/Preferred Education, Experience, Licensure, Certification In Position
High School Diploma. Prior hotel front desk experience or related customer contact experience preferred.
Knowledge, Skills, Abilities And/or Competencies
Positive attitude and outgoing personality. Good verbal and written communication skills. Detail oriented with organization and time management skills. Computer literate. Strong work ethic and honesty.
Physical Demands
Stand for long periods of time utilizing a computer and/or phone; walk and move about the hotel; reach, bend, and stoop; climb stairs: lift up to 30lbs; drive courtesy van.
Is this a Position of Trust?:
Yes
Does this position have operation, access, or control of financial resources? :
Yes
Does this position require a P-Card? :
No
Is having a P-Card an essential function of this position? :
No
Is driving a requirement of this position?:
Yes
Does this position have direct interaction or care of children under the age of 18 or direct patient care?:
No
Does This Position Have Security Access (e.g., Public Safety, IT Security, Personnel Records, Patient Records, Or Access To Chemicals And Medications)
No
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Recruitment Contact Name
Leta Salazar
Recruitment Contact Email
leta.salazar@georgiacenter.uga.edu
Recruitment Contact Phone
706-542-3403
Salary : $14