Enrollment Management Assistant

Posting Number:

S14440P

Working Title:

Enrollment Management Assistant

Department:

SOM-Student Support

About The University Of Georgia:

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About The College/Unit/Department:

The University of Georgia is establishing a new independent School of Medicine in Athens, building on the success of the Augusta University / University of Georgia Medical Partnership, which has been educating physicians in Athens since 2010.

The establishment of a new public medical school at UGA comes as the state faces a significant shortage of medical professionals. The population of Georgia, the nation’s eighth largest state, has surged to approximately 11 million residents, straining existing medical infrastructure and resulting in longer wait times for appointments and reduced access to care. Georgia currently ranks 40th in the nation for the number of active patient care physicians per capita and 41st for the number of public medical students per capita.

As a top 20 public university with a thriving research enterprise and vast public service network, the University of Georgia is well positioned to produce more highly trained physicians, alleviate physician shortages, and improve the state’s ability to provide quality health care for its citizens.

The School of Medicine is located on UGA’s Health Sciences Campus in Athens, home to UGA’s College of Public Health and the current AU/UGA Medical Partnership. In its inaugural year, the UGA School of Medicine plans to enroll 60 students per class, but a new $100 million medical school building will enable the UGA School of Medicine to grow to 120 students per class in the future.

The University of Georgia School of Medicine is seeking accreditation and has been formally recognized with “candidate status” by the Liaison Committee on Medical Education (LCME), beginning a multi-year accreditation process.

College/Unit/Department Website:

https://medicine.uga.edu/

Posting Type:

External

Retirement Plan:

TRS or ORP

Employment Type:

Employee

Benefits Eligibility:

Benefits Eligible

Full/Part Time:

Full Time

Additional Schedule Information:

Monday – Friday, 8:00AM – 5:00PM

Flexibility may be needed at times.

Advertised Salary:

Commensurate with experience

Posting Date:

11/26/2025

Open Until Filled:

Yes

Proposed Starting Date:

02/01/2026

Special Instructions To Applicants:

The application packet should include a cover letter detailing how the applicant’s credentials and experience meet the needs, responsibilities, and qualifications for the position, a current resume, and contact information for three professional references (who will not be contacted without further correspondence with the applicant).

Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement:

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Classification Title:

Admissions Counselor I

FLSA:

Exempt

FTE:

1.00

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent

Position Summary:

The primary function of the Enrollment Management Assistant is to oversee the essential communications for the Office of Admissions. This includes but is not limited to answering phones, responding to emails, providing excellent customer service and building relationships with stakeholders and prospective applicants, demonstrating exceptional verbal and written communication skills, and supporting admissions and enrollment processes. This position is responsible for event coordination, supporting key admissions processes, and overseeing essential administrative duties of the office.

Knowledge, Skills, Abilities And/or Competencies:

• Excellent customer service and communications skills.
• Ability to communicate effectively, both orally and in writing, including public speaking skills.
• Ability to work as part of a team, work independently, and maintain confidentiality.
• Possess strong attention to detail and time management skills.
• Exceptional organizational skills.
• Ability to exercise interpersonal skills in establishing and maintaining effective working relations with peers, external contacts, faculty and staff across all levels of the university.
  
  

Physical Demands:

Standard office environment with majority of work at a desk/computer.

Is driving a responsibility of this position?:

No

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources?:

No

Does this position require a P-Card? :

No

Is having a P-Card an essential function of this position? :

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

No

Does This Position Have Security Access (e.g., Public Safety, IT Security, Personnel Records, Patient Records, Or Access To Chemicals And Medications):

Yes

Credit And P-Card Policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy:

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities:

Prospective Student Engagement:

• Serve as a primary point of contact for applicant inquiries, providing guidance on admissions, interviews and enrollment management, working with applicants throughout the admissions process.
• Manage communications during the application process, including email, phone, and in-person interactions with applicants, admitted students, and other stakeholders.
• Review student records, input data, and generate letters and/or lists utilizing the student database. Application review, event coordination, and building relationships with students and stakeholders to meet enrollment goals.
• Follow up with students to verify any application issues, including discrepancies or missing information.
• Support event logistics and coordination.
• Represent the School of Medicine at events as needed.
  
  

Percentage Of Time:

60

Operations & Staff Support:

• Facilitate interview training process.
• Assist with admissions systems, purchasing, printing, mailings, reimbursements, and other office operations.
• Serves on departmental or university committees as requested and participates in special assignments or short-term projects as needed.
• Support broader admissions office priorities as assigned.
• Oversee general operations of the office.
  
  

Percentage Of Time:

30

Data, Reporting & Strategic Support:

• Collect, analyze, and report on admissions and recruitment data to inform enrollment planning and scholarship decisions.
• Process and manage admissions transactions for applicants.
• Manage admissions database systems.
• Work with UGA Information Technology Outreach Services (ITOS) to maintain and update admissions database.
• Maintain admissions reports and data.
• Support the development and execution of strategic recruitment initiatives.
• Provide updates on a regular basis to supervisor and other members of the enrollment leadership team on the status of applicants, recruiting efforts, and semester forecasting.
  
  

Percentage Of Time:

10

Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Wendy Gilfedder

Recruitment Contact Email:

somhr@uga.edu