What are the responsibilities and job description for the Driver Safety Program Specialist position at Inside Higher Ed?
Full-time Support Staff
Aurora Downtown Campus
Hybrid Option: Yes
Join our dynamic team at Waubonsee Community College, where your career can flourish. We are committed to being an exceptional employer, offering a comprehensive benefits package with generous time off, low-cost medical, dental, and vision plans, and a secure pension plan through SURS. You'll also enjoy 14 paid holidays, including winter and Thanksgiving breaks. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Your future starts here – join us today!
Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success.
The Driver Safety ProgramSpecialist has primary responsibility for student registration, maintenance andupdating of the Driver Safety records for all defensive driving programsoffered through the department. Thisposition is also responsible for providing excellent customer service to theCircuit Court and answers all inquiries from potential and current students to scheduleand reschedule courses. This positionreports to the Driver Safety Program Manager.
Responsibilities
Work withstudents to ensure that complete registration information is received andcourse enrollment occurs within the parameters specified by the 16th and 23rd JudicialCircuit Courts.
Import and exportconfidential student information using electronic data files to and from the CircuitCourt Clerks as needed.
Prepare and sendcorrespondence to students regarding all defensive driving courses, courserescheduling and course completion in a timely manner.
Provideinformation to appropriate court personnel in response to inquiries regardingstudent attendance or registration.
Answer inquiriesfrom current and potential students and the general public.
Communicate withinstructors regarding upcoming courses, student attendance and programevaluations.
Ensure thatdepartment inventories of course materials and supplies are adequate for anticipatedstudent enrollments.
Preparemiscellaneous monthly and year-end reports, as needed.
Perform otherduties, as assigned.
Minimum Qualifications
High schooldiploma or equivalent required, Associates Degree preferred.
Three yearsexperience in a customer service, office clerical or related field required.
Experience with softwareapplications such as Microsoft Office, Excel, Adobe, PowerPoint and Windows.
Ability to speakSpanish (bilingual) preferred.
Excellent verbal andwritten communication skills.
Strong customerservice skills and the ability to manage multiple tasks.
Please Attach The Following Documents When Applying
req2057
Grant Funded: No
Compensation Range: 20.83 - 25.10
Compensation Type: Hourly
Compensation: The pay for this position will be determined by your experience, education, and qualifications.
Work Schedule: M-F 8 a.m. - 4:30 p.m.
Work Hours: 40
Testing: No
Targeted Hire Date: 2/2/2026
Benefits: Click to See Benefits Page
Special Instructions: Please attach any copies of transcripts or certifications as applicable. Official transcripts are only required to be submitted for degrees higher than highschool diploma/GED if hired.
EOE, including disability and veteran
Aurora Downtown Campus
Hybrid Option: Yes
Join our dynamic team at Waubonsee Community College, where your career can flourish. We are committed to being an exceptional employer, offering a comprehensive benefits package with generous time off, low-cost medical, dental, and vision plans, and a secure pension plan through SURS. You'll also enjoy 14 paid holidays, including winter and Thanksgiving breaks. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Your future starts here – join us today!
Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success.
The Driver Safety ProgramSpecialist has primary responsibility for student registration, maintenance andupdating of the Driver Safety records for all defensive driving programsoffered through the department. Thisposition is also responsible for providing excellent customer service to theCircuit Court and answers all inquiries from potential and current students to scheduleand reschedule courses. This positionreports to the Driver Safety Program Manager.
Responsibilities
Work withstudents to ensure that complete registration information is received andcourse enrollment occurs within the parameters specified by the 16th and 23rd JudicialCircuit Courts.
Import and exportconfidential student information using electronic data files to and from the CircuitCourt Clerks as needed.
Prepare and sendcorrespondence to students regarding all defensive driving courses, courserescheduling and course completion in a timely manner.
Provideinformation to appropriate court personnel in response to inquiries regardingstudent attendance or registration.
Answer inquiriesfrom current and potential students and the general public.
Communicate withinstructors regarding upcoming courses, student attendance and programevaluations.
Ensure thatdepartment inventories of course materials and supplies are adequate for anticipatedstudent enrollments.
Preparemiscellaneous monthly and year-end reports, as needed.
Perform otherduties, as assigned.
Minimum Qualifications
High schooldiploma or equivalent required, Associates Degree preferred.
Three yearsexperience in a customer service, office clerical or related field required.
Experience with softwareapplications such as Microsoft Office, Excel, Adobe, PowerPoint and Windows.
Ability to speakSpanish (bilingual) preferred.
Excellent verbal andwritten communication skills.
Strong customerservice skills and the ability to manage multiple tasks.
Please Attach The Following Documents When Applying
- Cover Letter-Yes
- Resume-Yes
- References-Yes (Can be provided at interview)
- Transcripts-Yes (Can be provided at interview)
req2057
Grant Funded: No
Compensation Range: 20.83 - 25.10
Compensation Type: Hourly
Compensation: The pay for this position will be determined by your experience, education, and qualifications.
Work Schedule: M-F 8 a.m. - 4:30 p.m.
Work Hours: 40
Testing: No
Targeted Hire Date: 2/2/2026
Benefits: Click to See Benefits Page
Special Instructions: Please attach any copies of transcripts or certifications as applicable. Official transcripts are only required to be submitted for degrees higher than highschool diploma/GED if hired.
EOE, including disability and veteran