What are the responsibilities and job description for the Cyber Resiliency Program Manager position at Inside Higher Ed?
Job Title: Cyber Resiliency Program Manager
Location: Augusta University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 295262
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location Augusta University-
Our Health Sciences Campus
1120 15th Street, Augusta, GA 30912
Our Summerville Campus
2500 Walton Way, Augusta, GA 30904
College/Department Information The Georgia Cyber Innovation and Training Center is the single largest investment in a cybersecurity facility in the nation to date. The $100 million facility will help to fill the current and growing shortage of cybersecurity talent in the state and nation. The Georgia Cyber Innovation and Training Center represents a unique public/private partnership that includes Augusta University, Augusta Technical College, the University System of Georgia's research institutions, the Georgia Bureau of Investigation, and other state, federal, and private-sector partners working together to meet this workforce demand and to innovate, train, and strengthen defenses.
The state-of-the-art Center is located in the growing cybersecurity corridor in Augusta, Georgia, that is also home to the U.S. Army Cyber Command and Cyber School of Excellence at Fort Gordon. The Center is located on the downtown campus of Augusta University and houses the School of Computer and Cyber Sciences.
Job Summary
Program Manager serves as the second-tier operational leadership to ensure CRC operations are conducted professionally and effectively. This position leads, trains, and mentors CRC Program Coordinator 1's and student assistants, and supports the CRC Director and Assistant Director, Operations CRC to ensure seamless operations. This position supports the development and implementation of the overall strategy, vision, mission, and goals for GCITC and its CRC programs and partnerships, ensuring consistency with the vision of the GCITC and the State of Georgia. This position also supports the CRC Director and Assistant Director, Operations CRC to help recruit and retain key partners, and to manage the customer pipeline and growth for GCITC CRC programs and partnerships.
Responsibilities
The duties include, but are not limited to:
Operations And Program Management
Manages the SAV (site assistance visit) program at the operational level, overseeing 2-3 CRC Program Coordinator 1 teams including up to 30 Student Assistants, while planning and executing 12-18 concurrent CRC SAVs at a time, ensuring standardized quality and consistency across teams.
Utilizes and trains teams on SAV workflows, compliance and risk frameworks, and lifecycle management to oversee multiple engagements and manage dependencies.
Uses analytical and advisory skills to lead vulnerability assessments, support the development of security testing plans and methodologies, and recommend remediation strategies.
Manages the CRC team's execution of comprehensive cybersecurity risk assessments, identification and classification of vulnerabilities and risks, and cybersecurity monitoring services.
Develops and deploys skills in organization, team leadership, and operational planning to translate enterprise strategy into reliable, scalable execution of operations.
Communication, Reporting, And Data Synthesis
Aggregates and synthesizes data from CRC Program Coordinator 1 teams, pulls required metrics for the Assistant Director Operations, CRC, and produces structured reports and briefings for senior leadership, serving as the primary operational voice for SAV performance and impact.
Translates data into strategic insight through a strong knowledge of SAV operations, reporting standards, metrics, and executive briefing processes.
Utilizes advanced skills in communication, synthesis, and stakeholder engagement, as well as maintaining executive communication channels and representing subordinate teams to support leadership decision-making and business growth.
Leadership And Professional Development
Manages 2-3 CRC Program Coordinator 1s FTEs and up to 30 Student Assistants, pulls and synthesizes data as directed by the Assistant Director, Operations CRC, and briefs senior leadership on program performance, risk, and growth.
Seeks continuous knowledge of cybersecurity frameworks and enterprise resiliency policy and governance to help improve CRC services and help inform CRC mission alignment.
Develops and employs skills in organization, team leadership, and operational planning to translate enterprise strategy into the successful execution of operations.
Supports executive decision-making to progress professional development toward Director-level responsibilities.
OTHER: Perform other duties as assigned.
Required Qualifications
Bachelor's degree from an accredited college or university in information technology, computer science, cybersecurity or related field of study with a minimum of three years of cybersecurity team support experience.
Preferred Qualifications
Master's degree from an accredited college or university in information technology, cybersecurity, business or related field of study
Industry IT or cybersecurity related certification
Knowledge of the cybersecurity industry, compliance frameworks, and team support or management
One year of team leader experience
Knowledge, Skills, & Abilities KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases
Knowledge of cybersecurity principles and concepts
Skills
Detail-oriented
Strong interpersonal, verbal, and written communication skills
Strong public speaking ability
Effective problem solving and analysis skills
Abilities
Ability to maintain confidentiality
Demonstrated ability to oversee, collaborate with, and motivate peers and staff
Ability to interface and engage with various staff, customers, and community stakeholders
Ability to work in a fast-paced and dynamic environment
Shift/Salary/Benefits
Shift: Days/M-F (Work outside of normal business hours may be required)
Pay Band: B13
Salary: Minimum $68,500/annually
Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
Location: Augusta University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 295262
- About Us
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location Augusta University-
Our Health Sciences Campus
1120 15th Street, Augusta, GA 30912
Our Summerville Campus
2500 Walton Way, Augusta, GA 30904
College/Department Information The Georgia Cyber Innovation and Training Center is the single largest investment in a cybersecurity facility in the nation to date. The $100 million facility will help to fill the current and growing shortage of cybersecurity talent in the state and nation. The Georgia Cyber Innovation and Training Center represents a unique public/private partnership that includes Augusta University, Augusta Technical College, the University System of Georgia's research institutions, the Georgia Bureau of Investigation, and other state, federal, and private-sector partners working together to meet this workforce demand and to innovate, train, and strengthen defenses.
The state-of-the-art Center is located in the growing cybersecurity corridor in Augusta, Georgia, that is also home to the U.S. Army Cyber Command and Cyber School of Excellence at Fort Gordon. The Center is located on the downtown campus of Augusta University and houses the School of Computer and Cyber Sciences.
Job Summary
Program Manager serves as the second-tier operational leadership to ensure CRC operations are conducted professionally and effectively. This position leads, trains, and mentors CRC Program Coordinator 1's and student assistants, and supports the CRC Director and Assistant Director, Operations CRC to ensure seamless operations. This position supports the development and implementation of the overall strategy, vision, mission, and goals for GCITC and its CRC programs and partnerships, ensuring consistency with the vision of the GCITC and the State of Georgia. This position also supports the CRC Director and Assistant Director, Operations CRC to help recruit and retain key partners, and to manage the customer pipeline and growth for GCITC CRC programs and partnerships.
Responsibilities
The duties include, but are not limited to:
Operations And Program Management
Manages the SAV (site assistance visit) program at the operational level, overseeing 2-3 CRC Program Coordinator 1 teams including up to 30 Student Assistants, while planning and executing 12-18 concurrent CRC SAVs at a time, ensuring standardized quality and consistency across teams.
Utilizes and trains teams on SAV workflows, compliance and risk frameworks, and lifecycle management to oversee multiple engagements and manage dependencies.
Uses analytical and advisory skills to lead vulnerability assessments, support the development of security testing plans and methodologies, and recommend remediation strategies.
Manages the CRC team's execution of comprehensive cybersecurity risk assessments, identification and classification of vulnerabilities and risks, and cybersecurity monitoring services.
Develops and deploys skills in organization, team leadership, and operational planning to translate enterprise strategy into reliable, scalable execution of operations.
Communication, Reporting, And Data Synthesis
Aggregates and synthesizes data from CRC Program Coordinator 1 teams, pulls required metrics for the Assistant Director Operations, CRC, and produces structured reports and briefings for senior leadership, serving as the primary operational voice for SAV performance and impact.
Translates data into strategic insight through a strong knowledge of SAV operations, reporting standards, metrics, and executive briefing processes.
Utilizes advanced skills in communication, synthesis, and stakeholder engagement, as well as maintaining executive communication channels and representing subordinate teams to support leadership decision-making and business growth.
Leadership And Professional Development
Manages 2-3 CRC Program Coordinator 1s FTEs and up to 30 Student Assistants, pulls and synthesizes data as directed by the Assistant Director, Operations CRC, and briefs senior leadership on program performance, risk, and growth.
Seeks continuous knowledge of cybersecurity frameworks and enterprise resiliency policy and governance to help improve CRC services and help inform CRC mission alignment.
Develops and employs skills in organization, team leadership, and operational planning to translate enterprise strategy into the successful execution of operations.
Supports executive decision-making to progress professional development toward Director-level responsibilities.
OTHER: Perform other duties as assigned.
Required Qualifications
Bachelor's degree from an accredited college or university in information technology, computer science, cybersecurity or related field of study with a minimum of three years of cybersecurity team support experience.
Preferred Qualifications
Master's degree from an accredited college or university in information technology, cybersecurity, business or related field of study
Industry IT or cybersecurity related certification
Knowledge of the cybersecurity industry, compliance frameworks, and team support or management
One year of team leader experience
Knowledge, Skills, & Abilities KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases
Knowledge of cybersecurity principles and concepts
Skills
Detail-oriented
Strong interpersonal, verbal, and written communication skills
Strong public speaking ability
Effective problem solving and analysis skills
Abilities
Ability to maintain confidentiality
Demonstrated ability to oversee, collaborate with, and motivate peers and staff
Ability to interface and engage with various staff, customers, and community stakeholders
Ability to work in a fast-paced and dynamic environment
Shift/Salary/Benefits
Shift: Days/M-F (Work outside of normal business hours may be required)
Pay Band: B13
Salary: Minimum $68,500/annually
Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
Salary : $68,500