What are the responsibilities and job description for the Coordinator of Testing and Experience position at Inside Higher Ed?
Job Title: Coordinator of Testing and Experience
Location: UWG Recruiting Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 293820
About Us
Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation.Nestled among the pines on a picturesque 645 acres is the University of West Georgia- a hidden gem approximately 40 miles west of Atlanta. Serving approximately 16,000 students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post-graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first-choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University's mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state.
The University of West Georgia offers a comprehensive total rewards package designed to support faculty and staff across multiple dimensions; health, wellness, financial security, and professional growth. Employees working at least 30 hours per week gain access to a range of health plans, including medical, dental, and vision, wellness programs, and robust retirement options through Georgia Teachers Retirement System (TRS), Optional Retirement Program, and voluntary 403(b) and 457(b) plans. Employees are granted 13 paid holidays and paid time off accruals and are eligible to participate in the University System of Georgia's Tuition Assistance Program. Fringe benefits include a variety of resources focused on employee physical, mental, financial, and social well-being through Acentra Employee Assistance Program in addition to personal financial advising with Captrust. UWG also offers exclusive discounts and special offers on entertainment, travel, and other products and services through the Perks at Work program, free access to the university recreation facility, discounted campus dining options, and more!
Living in Carrollton, "The City of Dreams," offers the advantages of city life with a small-town vibe. This progressive community with Southern flair offers plenty of shopping, restaurants, nightlife opportunities, and cultural events. Named a City of Excellence in Georgia and listed as one of the 50 Best Small Southern Towns, Carrollton is the cultural, educational, health care, and commercial center for the west Georgia region.
At the heart of Carrollton is its historic downtown and Adamson Square lined with shops, galleries, and restaurants. Each season offers unique local events and opportunities for year-round recreation. Outdoor activities abound through award-winning spaces, including an 18-mile paved walking and biking Greenbelt trail that encircles the city and passes through the UWG campus.
The city embraces the University's students, faculty, and staff, and welcomes the diversity UWG brings to the community.
Invested in education with highly rated city and county K-12 systems, both city and county public school graduation rates are 90% and above and rank among the top in the nation by U.S. News & World Report.
Location
Newnan Campus - 80 Jackson Street, Newnan, GA, 30263.
Faculty and staff members are expected to be physically present on campus as needed to support the in-person educational experience and on-campus vitality at the University of West Georgia. Depending upon teaching assignments and student demand, this could include the Carrollton or Newnan campuses.
Job Summary
The Coordinator of Testing and Experience is a shared position between the Office of Accessibility & Testing Services and Newnan Student Services. This role is primarily responsible for administering accommodated and standardized testing; supporting accessibility services; and assisting with front-line student support. Beyond testing, the Coordinator also contributes to the broader mission of Newnan Student Services. As a shared role supporting both departments, this role assists with front-line student support and daily operations, including event coordination, front desk coverage, responding to student inquiries, and monitoring the student lounge to foster a welcoming and resource-rich environment. The Coordinator will work closely with students, faculty, staff, and campus partners to promote equitable access and enhance student experience. The position reports to the Manager of Accessibility and Testing Services.
Responsibilities
Educational Requirements
Bachelor's Degree
Required Experience
One year of experience working in a professional setting.
Preferred Qualifications
Preferred Educational Qualifications
Master's Degree
Preferred Experience
Preference is given to applicants with experience in accessibility and/or testing services, student services, or related area in higher education.
Proposed Salary
$19.61 hourly. Paid on a bi-weekly basis.
Abilities
Knowledge, Skills, & Abilities
Highly detail-oriented and organized in managing testing schedules and student accommodations. Ability to work independently with minimal supervision while maintaining accountability. Ability to manage multiple tasks, deadlines, and responsibilities efficiently. Ability to adapt to changing priorities and respond effectively in fast-paced environments. Ability to maintain confidentiality and exercise sound judgment in sensitive situations. Physical Requirements: Lifting up to 15lbs Office Environment - Work normally performed in a typical interior work environment. Outdoor Environment - Work outdoors and may not be protected from weather conditions.
KNOWLEDGE
Knowledge of student support services, campus resources, and university processes related to testing, accessibility, and student engagement. Knowledge of compliance standards, confidentiality requirements, and institutional policies governing testing and accommodations. Knowledge of educational technologies, scheduling systems, and database management tools.
Skills
Strong customer service and interpersonal skills to foster positive student and faculty interactions. Excellent written and verbal communication skills for clear, professional correspondence. Proficiency in database management, scheduling, and computer applications (e.g. Microsoft Suite). Skill in collaborating effectively with diverse student populations, faculty, staff, and external partners. Strong organizational and problem-solving skills to support efficient testing operations.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
The University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50)
Other Information
The mission of the University of West Georgia is to enable students, faculty, and staff to realize their full potential through academic engagement, supportive services, professional development, and a caring, student-centered community. The institutional mission and daily operation of the University of West Georgia are guided by our values that support our vision to be the best place to work, learn, and succeed: ACHIEVEMENT, CARING, COLLABORATION, INCLUSIVENESS, INNOVATION, INTEGRITY, SUSTAINABILITY, and WISDOM.
Location: UWG Recruiting Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 293820
About Us
Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation.Nestled among the pines on a picturesque 645 acres is the University of West Georgia- a hidden gem approximately 40 miles west of Atlanta. Serving approximately 16,000 students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post-graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first-choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University's mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state.
The University of West Georgia offers a comprehensive total rewards package designed to support faculty and staff across multiple dimensions; health, wellness, financial security, and professional growth. Employees working at least 30 hours per week gain access to a range of health plans, including medical, dental, and vision, wellness programs, and robust retirement options through Georgia Teachers Retirement System (TRS), Optional Retirement Program, and voluntary 403(b) and 457(b) plans. Employees are granted 13 paid holidays and paid time off accruals and are eligible to participate in the University System of Georgia's Tuition Assistance Program. Fringe benefits include a variety of resources focused on employee physical, mental, financial, and social well-being through Acentra Employee Assistance Program in addition to personal financial advising with Captrust. UWG also offers exclusive discounts and special offers on entertainment, travel, and other products and services through the Perks at Work program, free access to the university recreation facility, discounted campus dining options, and more!
Living in Carrollton, "The City of Dreams," offers the advantages of city life with a small-town vibe. This progressive community with Southern flair offers plenty of shopping, restaurants, nightlife opportunities, and cultural events. Named a City of Excellence in Georgia and listed as one of the 50 Best Small Southern Towns, Carrollton is the cultural, educational, health care, and commercial center for the west Georgia region.
At the heart of Carrollton is its historic downtown and Adamson Square lined with shops, galleries, and restaurants. Each season offers unique local events and opportunities for year-round recreation. Outdoor activities abound through award-winning spaces, including an 18-mile paved walking and biking Greenbelt trail that encircles the city and passes through the UWG campus.
The city embraces the University's students, faculty, and staff, and welcomes the diversity UWG brings to the community.
Invested in education with highly rated city and county K-12 systems, both city and county public school graduation rates are 90% and above and rank among the top in the nation by U.S. News & World Report.
Location
Newnan Campus - 80 Jackson Street, Newnan, GA, 30263.
Faculty and staff members are expected to be physically present on campus as needed to support the in-person educational experience and on-campus vitality at the University of West Georgia. Depending upon teaching assignments and student demand, this could include the Carrollton or Newnan campuses.
Job Summary
The Coordinator of Testing and Experience is a shared position between the Office of Accessibility & Testing Services and Newnan Student Services. This role is primarily responsible for administering accommodated and standardized testing; supporting accessibility services; and assisting with front-line student support. Beyond testing, the Coordinator also contributes to the broader mission of Newnan Student Services. As a shared role supporting both departments, this role assists with front-line student support and daily operations, including event coordination, front desk coverage, responding to student inquiries, and monitoring the student lounge to foster a welcoming and resource-rich environment. The Coordinator will work closely with students, faculty, staff, and campus partners to promote equitable access and enhance student experience. The position reports to the Manager of Accessibility and Testing Services.
Responsibilities
- Testing Services - Administer tests with accommodations to students; schedule tests and communicate with faculty regarding test appointments; receive tests and convert to alternative format if needed; proctor tests, including checking students in and ensuring they do not have access to inappropriate information; complete test proctoring forms; return tests to faculty; assist with administration of independent study tests, institutional tests, and national standardized tests; follow all procedures and administer tests as mandated; ensure test security, academic standards, and integrity are maintained at all times; assist individuals with solving obstacles to accommodation needs; increases campus understanding of issues affecting individuals with disabilities by delivering presentations, trainings, and workshops related to research and best practices if needed; stays current on knowledge with respect to technology, equipment, laws, regulations, standards, and systems related to test proctoring services.
- Student Services Support - Provide front desk support and respond to general student inquiries; assist with preparing and supporting student engagement events and activities; monitor the student lounge to ensure a safe, inclusive, and well-maintained environment; support daily office operations and collaborate with campus partners to enhance the student experience
- Event Management - Supports and hosts student engagement events by assisting with event planning, preparation, setup, execution, and takedown; provides day-of event coordination; serves during events to offer guidance, assistance, and a welcoming presence for students and guests; supports event logistics, materials, and space coordination; aids in purchasing event supplies and reconciling related expenses in accordance with institutional policies and procedures; collaborates with campus partners and community partners to ensure events are well-organized, inclusive, and effectively executed.
- Accessibility Services - Supports the accommodations process by ensuring students are connected with the accommodations specialist and their needs are met during testing; share specialist contact information, facilitate introductions, assist with scheduling, and relay student concerns accurately; document any issues, communicate promptly with the specialist, and help maintain compliance with accommodation plans across sites.
Educational Requirements
Bachelor's Degree
Required Experience
One year of experience working in a professional setting.
Preferred Qualifications
Preferred Educational Qualifications
Master's Degree
Preferred Experience
Preference is given to applicants with experience in accessibility and/or testing services, student services, or related area in higher education.
Proposed Salary
$19.61 hourly. Paid on a bi-weekly basis.
Abilities
Knowledge, Skills, & Abilities
Highly detail-oriented and organized in managing testing schedules and student accommodations. Ability to work independently with minimal supervision while maintaining accountability. Ability to manage multiple tasks, deadlines, and responsibilities efficiently. Ability to adapt to changing priorities and respond effectively in fast-paced environments. Ability to maintain confidentiality and exercise sound judgment in sensitive situations. Physical Requirements: Lifting up to 15lbs Office Environment - Work normally performed in a typical interior work environment. Outdoor Environment - Work outdoors and may not be protected from weather conditions.
KNOWLEDGE
Knowledge of student support services, campus resources, and university processes related to testing, accessibility, and student engagement. Knowledge of compliance standards, confidentiality requirements, and institutional policies governing testing and accommodations. Knowledge of educational technologies, scheduling systems, and database management tools.
Skills
Strong customer service and interpersonal skills to foster positive student and faculty interactions. Excellent written and verbal communication skills for clear, professional correspondence. Proficiency in database management, scheduling, and computer applications (e.g. Microsoft Suite). Skill in collaborating effectively with diverse student populations, faculty, staff, and external partners. Strong organizational and problem-solving skills to support efficient testing operations.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
The University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50)
Other Information
The mission of the University of West Georgia is to enable students, faculty, and staff to realize their full potential through academic engagement, supportive services, professional development, and a caring, student-centered community. The institutional mission and daily operation of the University of West Georgia are guided by our values that support our vision to be the best place to work, learn, and succeed: ACHIEVEMENT, CARING, COLLABORATION, INCLUSIVENESS, INNOVATION, INTEGRITY, SUSTAINABILITY, and WISDOM.
Salary : $650