Communications Specialist (Dispatch)

Job Title: Communications Specialist (Dispatch)

Location: Savannah State Recruiting Loc

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 290230

About Us

Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university's students select majors from five colleges:

• Business Administration
• Education
• Engineering and Computing
• Media, Arts, and Communication
• Science and Humanities
  
  

The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment.

Job Summary

The Communication Officer is the link between the police officers and the public to ensure safety and respond to their emergency needs. This position is the first response for officers, students, faculty and staff on non- emergency and emergency situations. This position plays an integral part in maintaining the Public Safety department's compliance with F.C.l.C. and N.C.I.C/G.C.I.C. rules and regulations.

NOTE: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire. This position does not offer sponsorship for employment visas.

Responsibilities

• Dispatch police to designated area of emergency to help or prevent injury
• Monitors telephone and police radios for purposes of dispatching officers for medical, emergency or routine calls
• Maintains daily logs and process and file citations on a daily basis
• Monitors alarms via computer, and also monitors overall campus surveillance
• Provides information on people and vehicles through the use of GCIC/NCIC
• Notify appropriate personnel in case of emergency or disaster
• Issues case file numbers, file, and process case reports
• Process and file parking citations
• Provide telephone numbers and information to the public
• May be required to perform job related duties other than those specifically delineated in this position
  
  

Required Qualifications

• High School Diploma or GED equivalent
• Excellent customer service skills
• Excellent communication skills
• Ability to maintain confidentially of highly sensitive information
• Georgia POST Communications Officer Certification or ability to obtain certification within six (6) months
  
  

Proposed Salary

The proposed salary range is $17.00/hour.

Knowledge, Skills, & Abilities

• Knowledge of applicable federal, state, and local statutes and Department policies and procedures
• Knowledge of the regulations and procedures of state crime information centers
• Knowledge of the buildings and street system of the Campus
• Knowledge of the radio codes used in police department
• Knowledge of dispatching procedures
• Knowledge of modern office practices and procedures
• Knowledge of the Georgia Crime Information Center
• Skilled in records maintenance and file management
• Skilled in the operation of radio/communications equipment
• Skilled in the use small office equipment, including copy machines or multi-line telephone systems
• Skilled in using computers for data entry
• Skilled in maintaining records and preparing reports
• Skilled in making decisions accurately and rapidly
• Ability to organize, and communicate effectively
• Ability to handle sensitive public contacts, and the ability to deal with the public tactfully and courteously, but firmly when necessary
• Ability to analyze situations and to adopt quick, effective, and reasonable courses of action-based circumstances
• Ability to maintain constructive and cooperative working relationships with others
  
  

Apply Before Date

Review of applications will begin upon receipt. Position will remain open until filled.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources at hr@savannahstate.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653

Institutional Values

Savannah State University's Core Values: T.I.G.E.R

• Teamwork is our distinction. Through mutual support, cooperation, encouragement, and shared goals, we at SSU believe that by working together, our university family of students, faculty, staff, alums and community supporters are serving and advancing our institution.
• Integrity as we will act honestly, fairly, impartially, unbiased and ethically, creating a trust that is evident in all University activities and decision-making.
• Greatness in our transformation and wisdom as we maximize the potential in each student through a nurturing environment in which our resources are safeguarded, and we are good stewards of the human, intellectual, physical, and fiscal resources given to our care.
• Excellence is our campus standard. Through the performance of campus duties, a commitment to the greatness of teaching and learning, scholarship, student engagement, stewardship and tradition, SSU will continue to be the catalyst for innovation and discovery.
• Respect through recognizing the inherent dignity and rights of every person. We will do our utmost to fulfill our resulting responsibility to treat each person with fairness, compassion and decency.
  
  

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Savannah State University, as determined by Savannah State University, its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success.

For questions or more detailed information regarding this policy please contact the Savannah State University, Office of Human Resources at hr@savannahstate.edu. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at hr@savannahstate.edu.

Special Applicant Instructions

• Applicants must include a list containing the name, e-mail address and telephone number for three (3) professional references (e.g. supervisor, mentor, colleague).