Coach, Student Support Services Pathway

Position Title

Coach, Student Support Services Pathway

Job Description

POSITION: Coach, Student Support Services Pathway

STATUS: Full-time

DEPARTMENT: Center for Multicultural Access and Success

DIVISION: Student Development

CLASSIFICATION: Non-Exempt

UNION: TOSSC-AFT Local 604

REPORTS TO: Manager, TRIO/Student Support Services

PLACEMENT: Grade 108

HIRING RANGE: $23.61- $25.03 hourly

Competitive starting pay is dependent on education and experience.  JJC offers regular full-time positions a variety of fringe benefits including health insurance, retirement benefits, holidays, personal time, and other discounts/reimbursement for classes.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.

Position Summary

The TRIO/SSS Pathway Coach is responsible for providing advising support and effective resources to students identified as TRIO/SSS students. The position is designed to increase student engagement, academic persistence, and success by providing intentional advising that assists with clarifying their educational and career goals, leading student to establish a clear pathway to successfully complete identified coursework, certificate, or degree requirements. The position assists the Center for Multicultural Access and Success (CMAS) and TRIO/SSS leadership with the selection of eligible SSS students per U.S. Department of Education guidelines.

Essential Duties And Key Responsibilities

• Provide educational advising to TRIO/SSS eligible students supporting their ability to develop an academic plan/map that meets their educational and career goals, as well as support their motivation to persist.
• Assist with the selection process of Student Support Services (SSS) participants and develop individualized student success plans for students as well as providing redirection of students’ educational and/or career goals when needed.
• Provide student learning style assessments, strengths inventories, and to recommend support services and learning strategies for SSS eligible students.
• Assist in conducting orientation of SSS; represent SSS in advising and college events and programs.
• Facilitate weekly communication with new SSS participants and ongoing outreach and communication to ensure students successfully implement comprehensive plans.
• Conduct analysis of SSS participants’ and identify level of services based on COMPASS test scores. Provide academic/transfer services and maintain appropriate data/records.
• Advise program leaders, faculty and SSS staff of obstacles to learning experienced by SSS participants; conduct individual and group workshops in problematic areas.
• Assist SSS participants in the application/ termination processes for financial aid.
• Document the eligibility of SSS participants; submit reports and contact logs documenting participant activities. Participate in TRIO training seminars and workshops such as ILAEOPP, EOA, and COE; serve on assigned college committees and clubs that support the identified TRIO and Student Development Division program goals and objectives.
• Maintain files and records per cohort/new/ and continuing participants.
• Assist with registration, financial aid and conducting orientation of SSS students/college community.
• Represent CMAS/Student Support Services in special advising and college events and programs
• Participate in achieving departmental and college goals and objectives.
• Perform related duties as assigned.
  
  

Minimum Qualifications

• Bachelor’s degree from an accredited institution with course work in Education, Psychology, Sociology, or Guidance service-related disciplines.
• One (1) year of previous experience with advising and supporting low income/disadvantaged students at the college level.
• Ability to guide students through the career development process (self-assessment, career exploration, decision making and job search strategies).
• Knowledge of career development theory/practice, job search strategies, employment trends, and current career resources.
• Experience designing and presenting programs and workshops on career related topics.
• Strong computer skills and familiarity with career guidance software and career assessment software.
• Strong presentation skills with excellent interpersonal, written and verbal communication skills.
• Willingness to follow ethical guidelines for counseling and placement (American Counseling Association, National Career Development Association and National Association of Colleges & Employers).
• Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
• Demonstrated commitment to the college’s core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.
  
  

Preferred Qualifications

• Master’s Degree in Counseling, Social Work, Higher Education, Student Affairs or related field.
• Experience advising and supporting students within the community college environment.
• Experience with TRIO programs and understanding of educational, career and transfer planning.
• Expertise delivering group presentations and effectively facilitating large & small group discussions.
• Experience in using appropriate technologies, student learning style assessment instruments and strength inventories in all aspects of advising and counseling practices.
• English and Spanish verbal and written communication proficiency
• Demonstrated multicultural competence.
  
  

PHYSICAL DEMANDS

• Normal office physical demands.
• Ability to travel between campus locations and to and from community events.
  
  

WORKING CONDITIONS

• Duties are performed indoors in the usual office and/or outdoor environment.
  
  

Full Time/Part Time

Full timeUnion (If Applicable):

Scheduled Hours

40

Benefits

Click on the link below for information about JJC's Benefits:

Total Rewards | Joliet Junior College