What are the responsibilities and job description for the Client Services Representative - Float position at Inside Higher Ed?
Posting Number
PG195321TM
Position Number
19PLS05664
Position Type
Temporary
Essential Job Duties
Float Client Services Representative needed to provide customer service to current clients, potential clients, and rDVMs, checking in clients, creating medical records, reviewing consent forms, and processing deposits and payments, processing referrals, managing multiple incoming phone lines while multitasking, and communicating effectively with clinical team members.
Is Time Limited
No
Wolfpack Perks And Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What We Offer
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Job City & State
Raleigh, NC
Classification Title
Temporary-Technical/Paraprofessional
Working Title
Client Services Representative - Float
Work Schedule
TBD, 4(10hr) shifts per week, afternoons/evenings Mon - Thurs.
Minimum Experience/Education
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Department Required Skills
n/a
Valid NC Driver's License required?:
No
Commercial Driver's License Required?:
No
Anticipated Hiring Range
$15 - $18/ hr
Job Open Date
07/24/2025
Quick Link
https://jobs.ncsu.edu/postings/221411
Eeo
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
PG195321TM
Position Number
19PLS05664
Position Type
Temporary
Essential Job Duties
Float Client Services Representative needed to provide customer service to current clients, potential clients, and rDVMs, checking in clients, creating medical records, reviewing consent forms, and processing deposits and payments, processing referrals, managing multiple incoming phone lines while multitasking, and communicating effectively with clinical team members.
Is Time Limited
No
Wolfpack Perks And Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What We Offer
- Health Insurance for Temporary Employees
- Enhance your career with LEAD courses
- Attend non-revenue generating sporting events for free.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Job City & State
Raleigh, NC
Classification Title
Temporary-Technical/Paraprofessional
Working Title
Client Services Representative - Float
Work Schedule
TBD, 4(10hr) shifts per week, afternoons/evenings Mon - Thurs.
Minimum Experience/Education
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Department Required Skills
- Knowledge of Google Suite, email, and scanners.
- Excellent verbal and written communication skills.
- Strong organizational, multitasking, and customer service skills.
- Ability to interact professionally with clients, faculty, and staff in demanding situations.
- Ability to interpret VHC guidelines and client needs to determine emergencies.
- Ability to manage multiple phone lines while assisting in-person clients.
- Emotional intelligence, ability to empathize and mentally process difficult cases.
- Ability to lift up to 30 pounds, with or without reasonable accommodations.
- Previous client service experience in a veterinary emergency, ICU, or medical setting is preferred.
- Knowledge of Google Suite, email, and scanners.
- Excellent verbal and written communication skills.
- Strong organizational, multitasking, and customer service skills.
- Ability to interact professionally with clients, faculty, and staff in demanding situations.
- Ability to interpret VHC guidelines and client needs to determine emergencies.
- Ability to manage multiple phone lines while assisting in-person clients.
- Emotional intelligence, ability to empathize and mentally process difficult cases.
- Ability to lift up to 30 pounds, with or without reasonable accommodations.
- Previous client service experience in a veterinary emergency, ICU, or medical setting is preferred.
n/a
Valid NC Driver's License required?:
No
Commercial Driver's License Required?:
No
Anticipated Hiring Range
$15 - $18/ hr
Job Open Date
07/24/2025
Quick Link
https://jobs.ncsu.edu/postings/221411
Eeo
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Salary : $15 - $18
