Assistant Director for ESOL (English for Speakers of Other Languages) Pathways

About Holyoke Community College

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Mission:Educate. Inspire. Connect.

Values: Kindness, Inclusion, Trust, Innovation & Collaboration

Kindness, inclusion and trust are the foundation of the work that we do together. Innovation and collaboration enable us to explore and implement the ideas that will shape our future.

Under the supervision of the Director of ESOL, provides leadership, supervision, and coordination for a dynamic team of students and educators in HCC’s ESOL Pathways portfolio, an outcomes-based set of programs that support adult English learners in achieving their language, career, and academic goals through offerings such as Accelerated Career English, ESOL for Employment, and ESOL Healthcare trainings. Recognizing the strengths our students bring from prior educational, workplace, and lived experiences as well as the adversity faced by many immigrants, refugees, and other English learners as they reestablish their lives in a new context, we strive to provide the highest quality of English language instruction and advising that is contextualized to career exploration, pathways, and US workplace systems and cultures, culturally-responsive, and builds mutually-supportive communities within and across cohorts.

In partnership with the Director of ESOL Initiatives, the Assistant Director is responsible for managing day-to-day operations of day and evening programming, including outreach, program development, outcome reporting, curriculum development, and program evaluation, as well as for supervising staff providing in-person and remote services at multiple program sites in Hampden County.

• Provides leadership and operational management for ESOL Pathways programs to comply with contract or grant requirements and meet or exceed program targets (eg enrollment, completion, credential attainment, and postsecondary education and employment outcomes), in alignment with college, regional, and state priorities and opportunities.
• Provides direct supervision for staff of ESOL Pathways programs, with primary focus on Accelerated Career English (ACE).
• Develops core partnerships and programming with Upwardly Global and African Bridge Network.
• Fosters program culture and structures that lead to a cohesive, integrated approach to instruction and advising, in which all staff are committed to student success, aware of student goals, and are knowledgeable about systems, tools, and strategies for language development, intercultural communication, exploration of skills, values, and locally-relevant opportunities, as well as navigation of workforce training and college pathways.
• Designs and facilitates program and staff development.
• Identifies opportunities for, and collaboratively facilitates process improvement throughout all elements of ESOL Pathways programming.
• Builds relationships for outreach and referral with Adult Education providers, refugee resettlement organizations, and other community-based programs and groups in Massachusetts. Manages screening and enrollment process.
• Strengthens connections to support services for students including referrals to appropriate agencies (educational, training, employment, etc.), support for basic needs, and connection with campus services including the Office of Students with Disabilities/Deaf Services, THRIVE, Transition to College & Careers, Workforce Development, Academic ESL, El Centro, Marieb Adult Learner Success Center, ALANA, etc..
• Builds deep knowledge of non-credit and credit pathways at HCC, to provide skillful navigation support to participants, applicants, and community members.
• Ensures accurate data entry (LACES), documentation, and maintenance of confidential student data.
• Provides, collects, and analyzes evaluation forms completed by students.
• Collaboratively conceives of and implements program improvements in response to participant feedback and goals, funder priorities, employer feedback, and new opportunities. Creates and implements best practice models of high-quality ESOL and workforce programs which can be replicated and sustained at HCC.
• Provides oversight for ESOL Pathways contract and program budgets, including compiling quarterly invoices. Creates and monitors Purchase Orders and other expenditures in relation to grant activities, in compliance with funder guidelines and regulations.
• Works flexible hours to include some evenings.
• Collaborates effectively with a diverse team, community partners, and student body.
• Supports ESOL-wide and Division-wide projects and initiatives.
• Performs other duties as assigned.
  
  

Minimum Qualifications

• Master’s Degree;
• Four (4) years of experience in ESOL program coordination, instruction, or advising, preferably with adult immigrants/refugees;
• Experience building culturally-responsive educational spaces where all students can succeed;
• Knowledge of career pathways for immigrants and refugees;
• Ability to work effectively with a diverse faculty, staff, and student body;
• Awareness of community resources for referral;
• Strong skills in writing, communication, and technology (Microsoft Office Suite, Google Suite, Database Management).
  
  

Equivalency Statement

We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.

Preferred Qualifications

• Master's Degree in Adult Education or ESOL, or TESOL Certification;
• Bilingual (in a language significantly represented in program’s student body);
• Previous experience coordinating or managing DESE grants and programs;
• Proposal development, grants management, and budget management experience;
• Experience using a work management platform such as Monday.com;
• Expertise in Universal Design for Learning, instructional design, non-credit to credit pathways, workforce development, or other areas relevant to the role.
  
  

Full-time, Non-Unit Professional Position

Salary Range: $89,931.00 - $99,291.43/year (Grade 7); plus a comprehensive State benefits package.

Hours: 37.5 hrs./week.

Funding Source: This position is grant-funded and contingent upon the continued availability of grant funding.

Additional Details

Please Note: a skills assessment or presentation may be required as part of the interview process.

Disability Accommodations

Holyoke Community College is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Office of People and Talent at (413) 552-2554.

Background Check

• Employment is contingent upon the successful completion and review of a background check which will include CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information).
• All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
  
  

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.