What are the responsibilities and job description for the Assistant Director- Academic Success Center position at Inside Higher Ed?
Job ID: 286756
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary
About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Academic Success Center (ASC) empowers students to realize their academic goals and personal potential by delivering student-centered support grounded in excellence, collaboration, and innovation through intentional tutoring, coaching, and skill-building programs that foster an environment of learning and promote persistence, achievement, and holistic student success.
Job Summary
The Assistant Director (AD) of the Academic Success Center, is a leadership position within the unit. The AD develops and monitors peer education programs, workshops, and academic enhancement opportunities while cultivating positive relationships with students, faculty, and staff. Reporting to the Director of ASC, the AD also serves as primary administrator of technology systems and provides leadership and assistance in data collection, management, web-based technology, and reporting. The AD provides supervision for full time Academic Success Coaches (professional staff) in the department.
Responsibilities
The duties include but are not limited to:
SUPPORT THE GOALS OF THE ASC: Collaborates and communicates with faculty regarding subject matter content to ensure tutoring supports academic course content. Works with Peer Educators (PE) to provide workshops for students on topics such as study strategies, time management, and test preparation. Provides feedback and follow-up with faculty on student progress. In conjunction with the Director, serving as liaison and collaborating with appropriate University programs, services, organizations to develop programming to promote students' academic success.
ENGAGE IN DATA COLLECTION AND DEVELOP PROGRESS REPORTS: Assesses impact and effectiveness of ASC programming through data collection and analysis. Contributes content to assessment plans and reports. Creates regular reports on tutoring services.
DEVELOP A VIRTUAL PRESENCE FOR ASC: Develops online learning modules in academic specialty field to supplement general education coursework. Creates and maintains academic web content for workshops/seminars etc.
ENGAGE WITH STUDENTS TO PROMOTE ACADEMIC SUCCESS SKILLS: Contributes to development and submission of proposals to support tutoring, mentoring, and other programs that increase retention, persistence, and academic success of students. Provides one-on-one and group workshops in academic content areas. Provide one-on-one support to students in academic life skills as needed. Teaches a minimum of two ASII 1101 Learning for Success courses a year.
MANAGE ACADEMIC SUCCESS PROGRAMMING: Manages full-time professional staff including assigning student caseloads, responsibilities, mentoring, and performance evaluations. Serves as primary coordinator for activities related to undergraduate academic success, including PE tutoring schedule, Course Learning Assistants (CLAs), workshops in special topics, PE training and regular staff meetings with PE, open houses, and other events. Hires, trains, mentors, evaluates performance, and supervises PE for the assigned subjects. Organizes tutoring and course learning assistant schedules each semester. Works with the Director of the CLA to continually develop the quality of peer education and new initiatives that promote learning and the persistence of students in math and science courses. Develops and maintains a tutoring program for academic programs. Develops and implements effective processes for student-tutors including recruitment, screening, orientations, pedagogical training programs, and professional development. Develop a comprehensive tutoring schedule. Manages tutor work schedules and provides ongoing supervision for large tutoring staff. Works closely with Innovation in Student Success and Engagement Office Coordinator for payroll and documentation of student tutors.
: Perform other duties as assigned.
Required Qualifications
Master's degree from an accredited college or university in education, social sciences, public administration, STEM or related field.
Preferred Qualifications
Minimum of five years of experience working with students in higher education, such as classroom instruction, Academic Student Support, Student Success Coaching, Academic Advisement, or a related field in higher education. Proficiency with personal computers, related hardware/software, web page maintenance and development. Experience with database management, such as Navigate or predictive analytics software.
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
A thorough understanding of the liberal arts and STEM education.
Experience with BANNER, NAVIGATE, and student tracking software.
Skills
Excellent interpersonal, written, and verbal communication skill.
Detail-oriented with strong prioritization and organizational skills.
Team-building skills focused on student interaction/relationships.
Analytical, reasoning and problem-solving skills.
Abilities
Ability to maintain confidentiality.
Strong student advocacy with proven ability to work with a varied population.
Shift/Salary/Benefits
Shift: Days; M-F (Work outside of the normal business hours may be required)
Pay Band: B12
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today! https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=286756&PostingSeq=1
Copyright ©2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency jeid-f27d9a785a24344392a876f14ceae468
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary
About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Academic Success Center (ASC) empowers students to realize their academic goals and personal potential by delivering student-centered support grounded in excellence, collaboration, and innovation through intentional tutoring, coaching, and skill-building programs that foster an environment of learning and promote persistence, achievement, and holistic student success.
Job Summary
The Assistant Director (AD) of the Academic Success Center, is a leadership position within the unit. The AD develops and monitors peer education programs, workshops, and academic enhancement opportunities while cultivating positive relationships with students, faculty, and staff. Reporting to the Director of ASC, the AD also serves as primary administrator of technology systems and provides leadership and assistance in data collection, management, web-based technology, and reporting. The AD provides supervision for full time Academic Success Coaches (professional staff) in the department.
Responsibilities
The duties include but are not limited to:
SUPPORT THE GOALS OF THE ASC: Collaborates and communicates with faculty regarding subject matter content to ensure tutoring supports academic course content. Works with Peer Educators (PE) to provide workshops for students on topics such as study strategies, time management, and test preparation. Provides feedback and follow-up with faculty on student progress. In conjunction with the Director, serving as liaison and collaborating with appropriate University programs, services, organizations to develop programming to promote students' academic success.
ENGAGE IN DATA COLLECTION AND DEVELOP PROGRESS REPORTS: Assesses impact and effectiveness of ASC programming through data collection and analysis. Contributes content to assessment plans and reports. Creates regular reports on tutoring services.
DEVELOP A VIRTUAL PRESENCE FOR ASC: Develops online learning modules in academic specialty field to supplement general education coursework. Creates and maintains academic web content for workshops/seminars etc.
ENGAGE WITH STUDENTS TO PROMOTE ACADEMIC SUCCESS SKILLS: Contributes to development and submission of proposals to support tutoring, mentoring, and other programs that increase retention, persistence, and academic success of students. Provides one-on-one and group workshops in academic content areas. Provide one-on-one support to students in academic life skills as needed. Teaches a minimum of two ASII 1101 Learning for Success courses a year.
MANAGE ACADEMIC SUCCESS PROGRAMMING: Manages full-time professional staff including assigning student caseloads, responsibilities, mentoring, and performance evaluations. Serves as primary coordinator for activities related to undergraduate academic success, including PE tutoring schedule, Course Learning Assistants (CLAs), workshops in special topics, PE training and regular staff meetings with PE, open houses, and other events. Hires, trains, mentors, evaluates performance, and supervises PE for the assigned subjects. Organizes tutoring and course learning assistant schedules each semester. Works with the Director of the CLA to continually develop the quality of peer education and new initiatives that promote learning and the persistence of students in math and science courses. Develops and maintains a tutoring program for academic programs. Develops and implements effective processes for student-tutors including recruitment, screening, orientations, pedagogical training programs, and professional development. Develop a comprehensive tutoring schedule. Manages tutor work schedules and provides ongoing supervision for large tutoring staff. Works closely with Innovation in Student Success and Engagement Office Coordinator for payroll and documentation of student tutors.
: Perform other duties as assigned.
Required Qualifications
Master's degree from an accredited college or university in education, social sciences, public administration, STEM or related field.
Preferred Qualifications
Minimum of five years of experience working with students in higher education, such as classroom instruction, Academic Student Support, Student Success Coaching, Academic Advisement, or a related field in higher education. Proficiency with personal computers, related hardware/software, web page maintenance and development. Experience with database management, such as Navigate or predictive analytics software.
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
A thorough understanding of the liberal arts and STEM education.
Experience with BANNER, NAVIGATE, and student tracking software.
Skills
Excellent interpersonal, written, and verbal communication skill.
Detail-oriented with strong prioritization and organizational skills.
Team-building skills focused on student interaction/relationships.
Analytical, reasoning and problem-solving skills.
Abilities
Ability to maintain confidentiality.
Strong student advocacy with proven ability to work with a varied population.
Shift/Salary/Benefits
Shift: Days; M-F (Work outside of the normal business hours may be required)
Pay Band: B12
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today! https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=286756&PostingSeq=1
Copyright ©2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency jeid-f27d9a785a24344392a876f14ceae468
