Administrative Support Specialist

Requisition Number:

S3128

Position Number:

014415

Position Classification Title:

Administrative Support Spec

Functional Title:

Administrative Support Specialist

Position Type:

Staff

University Information:

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose Of The Organizational Unit:

The School of Nursing is Transforming the Future of Nursing with Inclusive Communities, Passionate People, Innovative Practices, and Extraordinary Outcomes. We value and strive for diversity, respect, open communication, and excellence among students, staff, and faculty. The school is CCNE accredited and is a NLN Center of Excellence in Promoting the Pedagogical Expertise of Faculty. The School of Nursing has over 1,250 students enrolled in BSN, RN-BSN, MSN, DNP, PhD and certificate programs. Please visit our website at https://nursing.uncg.edu.

Position Summary:

The Administrative Support Specialist provides comprehensive administrative and operational support to the School of Nursing Dean’s Office. The position supports high-level administrative functions, faculty and student initiatives, accreditation and compliance activities, and School-wide events. This role supplements the work of the Executive Assistant to the Dean and other staff and ensures continuity of operations during periods of increased workload, absences, or peak activity.

Minimum Qualifications:

HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE.

Preferred Qualifications:

• Bachelor’s degree and 2-3 years of administrative support experience, particularly in higher education.
  
  

Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions To Applicants:

Applicants are required to upload a list of at least three (3) professional references that includes:

• Name,
• Company Name,
• Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
• Email Address
• Contact Phone Number
  
  

Recruitment Range:

$44,511 - $50,215

Org #-Department:

Nursing - 12802

Work Hours Of Position:

Typically, 8 am - 5 pm, M-F with some evenings and weekends for events or to meet critical deadlines.

Number Of Months Per Year:

12

Job Family:

Secretarial and Clerical

Career Banded Title:

Administrative Support Spec

Open Date:

05/29/2026

Close Date:

06/07/2026

FTE :

1.000

FLSA:

Non-Exempt

Key Responsibility:

Event and Program Support

Essential Tasks:

Provide administrative coordination and logistical support for School of Nursing events and activities, such as:

• New Faculty Orientation.
• Faculty development activities.
• Faculty, staff, and student recognition events and award ceremonies.
• Graduation and pinning ceremonies.
• Accreditation visits and site reviews (CCNE, COE, COA, NCBON).
• White Coat Ceremonies (twice annually).
• Advisory Board meetings (three times per year).
• Faculty Assembly and Organization meetings.
• 60th Anniversary and other milestone celebrations.
• Search committee meetings and candidate visits.
• Consultant meetings and special initiatives (e.g., NCCHEN, Rural Health Innovation Grant convenings, UNC System–related events).
  
  

Key Responsibility:

Faculty Credentialing, Accreditation, and Compliance Support

Essential Tasks:

• Assist with faculty credentialing processes, including document collection, organization, and secure filing.
• Support preparation of accreditation and regulatory reports.
• Maintain organized documentation to support compliance and site visits.
  
  

Key Responsibility:

Dean’s Office Operations and Front Office Coverage

Essential Tasks:

• Provide coverage for the Office of the Dean reception area.
• Manage and update office directories and contact lists.
• Coordinate parking management for reserved spaces.
• Manage room reservations and meeting logistics.
• Provide cross-trained support for travel, procurement, Chrome River, and related administrative systems.
• Maintain office storage areas, pantries, and supply inventory.
  
  

Key Responsibility:

Facilities, Communications, and Centralized Contact Management

Essential Tasks:

• Provide building and simulation lab tours for internal and external stakeholders, such as faculty candidates, donors, partners, and visitors.
• Support School of Nursing mailroom functions.
• Manage the School’s general email inbox and phone line.
  
  

Key Responsibility:

Support for the Office of Student Success

Essential Tasks:

• Assist with administrative and event support related to student success initiatives.
• Help track and organize information related to nursing interest students.
  
  

Key Responsibility:

Committee and Governance Support

Essential Tasks:

• Provide administrative support for School of Nursing committees, such as Faculty Assembly, Organization, and Advisory Board activities.
  
  

Key Responsibility:

Cross-Training, Coverage, and Collaboration with Executive Assistant

Essential Tasks:

• Cross-train with multiple staff members to ensure continuity of operations during vacations, extended illness, or other staff absences.
• Work closely with the Executive Assistant to the Dean to ensure seamless operations, shared coverage, and effective prioritization of Dean’s Office responsibilities.
  
  

Key Responsibility:

Other Duties as Assigned

Essential Tasks:

• Perform additional administrative and operational duties as assigned to support the evolving needs of the School of Nursing and the Office of the Dean.
  
  

Competency:

Communication - Verbal

Competency Description:

• Presents ideas in a clear, concise, organized manner.
• Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients.
• Advises program staff/clients in all matters related to program operations.
  
  

Competency Level:

Advanced

Competency:

Communication - Written

Competency Description:

• Independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge and interpretation.
  
  

Competency:

Knowledge Program

Competency Description:

• Program knowledge includes acceptable interpretations, applications, and allowable exceptions of written policies and procedures.
• Requires knowledge of organizational structure, functions, and services, programs, office procedures and practices.
  
  

Competency Level:

Journey

Competency:

Problem Solving

Competency Description:

• Recognizes, defines and resolves non-standard problems using operating procedures, research, practices and established precedents.
• Resolves recurring issues and problems as well as some unique situations.
• Anticipates problems and develops recommendations for management resolution.
  
  

Competency:

Information/Records Administration

Competency Description:

• Performs research, data collection and analysis of information, and report writing. Utilizes, reconciles, and manipulates data from different internal and external software systems.
• Applies an in-depth knowledge of a variety of complex processes and procedures.
  
  

Physical Effort:

Hand Movement-Repetitive Motions - O, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - O, Vision-Skilled Trades - O, Reading - O, Writing - O, Eye-hand coordination - O, Hearing - O, Talking - O, Standing - O, Sitting - O, Walking - O, Lifting-0-30 lbs. - R

Work Environment:

Inside - C, Outside - R