What are the responsibilities and job description for the Administrative Support Associate position at Inside Higher Ed?
Department
SA Campus Health Services-650001
Career Area
Administrative/Clerical Support
Is this an internal only recruitment?:
No
Posting Open Date
04/23/2026
Application Deadline
05/06/2026
Position Type
Permanent Staff (SHRA)
Position Title
Admin Support Associate - Advanced
Salary Grade Equivalent
NC03 / GN06
Working Title
Administrative Support Associate
Position Number
00034517
Vacancy ID
P020974
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
Hours Per Week
40
Work Schedule
Monday – Friday, 8am – 5pm
Work Location:
Campus Health, UNC-CHAPEL HILL, NC
Position Location:
North Carolina, US
Hiring Range
$39,613 - $50,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Be a Tar Heel!:
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose Of Organizational Unit
Campus Health (CH) is a multi-specialty ambulatory college health clinic providing quality, and affordable health care for eligible students and spouses. Annually, CH has more than 80,000 patient encounters, which includes Primary Care and Women’s Health as well as specialty clinics in sports medicine, orthopedics, gynecology, physical therapy, counseling and psychological services, travel clinic and allergy clinic. Weekend acute care is provided from 8-5 PM. On site ancillary services include pharmacy, OTC pharmacy, Student Stores pharmacy, medical laboratory, and radiology.
Campus Health has been continuously accredited since 1986 by the Joint Commission of Accreditation of Health Care Organizations. All personnel are trained in the concepts and principles of Performance Improvement and serve as team members and leaders in shaping and defining the organization as it strives to provide quality and safe care.
Campus Health collaborates with Student Wellness and Campus Recreation and other Student Affairs partners to provide education and outreach to assist in keeping the campus population healthy.
Education and research comprise another important function of CH. CH provides clinical rotations and practicums for students in the School of Education, Medicine, Nursing, Pharmacy, Social Work and Public Health, Department of Medical Technology, Physical Therapy, Occupational Health and Radiology. In addition, CH serves as a research site for a number of faculty and graduate student grants and contracts, where CH staff participates with the principal investigators across a variety of medical specialties.
Position Summary
The primary focus of the Administrative Support Associate is to provide the essential organizational and procedural functions for the physical therapy department and support the sports medicine staff. The Administrative Support Associate daily functions consist of formatting master schedules for physical therapists and athletic trainers.
The Administrative Support Associate is the primary contact for UNC students, UNC staff, and the general public in the Physical Therapy unit. This position deals with patients directly, either in person or over the telephone, when making the necessary appointments. The Administrative Support Associate must be able to handle questions concerning the process for clinical visits, insurance costs, referral eligibility, etc.
While collaborating on the master schedules, the Administrative Support Associate must know the athletic teams each staff member covers and their practice and travel schedules. Appointments are scheduled for the physical therapists and athletic trainers.
Minimum Education And Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Management Preferences
Not Applicable.
SA Campus Health Services-650001
Career Area
Administrative/Clerical Support
Is this an internal only recruitment?:
No
Posting Open Date
04/23/2026
Application Deadline
05/06/2026
Position Type
Permanent Staff (SHRA)
Position Title
Admin Support Associate - Advanced
Salary Grade Equivalent
NC03 / GN06
Working Title
Administrative Support Associate
Position Number
00034517
Vacancy ID
P020974
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
Hours Per Week
40
Work Schedule
Monday – Friday, 8am – 5pm
Work Location:
Campus Health, UNC-CHAPEL HILL, NC
Position Location:
North Carolina, US
Hiring Range
$39,613 - $50,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Be a Tar Heel!:
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose Of Organizational Unit
Campus Health (CH) is a multi-specialty ambulatory college health clinic providing quality, and affordable health care for eligible students and spouses. Annually, CH has more than 80,000 patient encounters, which includes Primary Care and Women’s Health as well as specialty clinics in sports medicine, orthopedics, gynecology, physical therapy, counseling and psychological services, travel clinic and allergy clinic. Weekend acute care is provided from 8-5 PM. On site ancillary services include pharmacy, OTC pharmacy, Student Stores pharmacy, medical laboratory, and radiology.
Campus Health has been continuously accredited since 1986 by the Joint Commission of Accreditation of Health Care Organizations. All personnel are trained in the concepts and principles of Performance Improvement and serve as team members and leaders in shaping and defining the organization as it strives to provide quality and safe care.
Campus Health collaborates with Student Wellness and Campus Recreation and other Student Affairs partners to provide education and outreach to assist in keeping the campus population healthy.
Education and research comprise another important function of CH. CH provides clinical rotations and practicums for students in the School of Education, Medicine, Nursing, Pharmacy, Social Work and Public Health, Department of Medical Technology, Physical Therapy, Occupational Health and Radiology. In addition, CH serves as a research site for a number of faculty and graduate student grants and contracts, where CH staff participates with the principal investigators across a variety of medical specialties.
Position Summary
The primary focus of the Administrative Support Associate is to provide the essential organizational and procedural functions for the physical therapy department and support the sports medicine staff. The Administrative Support Associate daily functions consist of formatting master schedules for physical therapists and athletic trainers.
The Administrative Support Associate is the primary contact for UNC students, UNC staff, and the general public in the Physical Therapy unit. This position deals with patients directly, either in person or over the telephone, when making the necessary appointments. The Administrative Support Associate must be able to handle questions concerning the process for clinical visits, insurance costs, referral eligibility, etc.
While collaborating on the master schedules, the Administrative Support Associate must know the athletic teams each staff member covers and their practice and travel schedules. Appointments are scheduled for the physical therapists and athletic trainers.
Minimum Education And Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Management Preferences
- Experience with electronic medical records.
- Familiarity with insurance authorization and billing.
- Excellent communication skills.
- Experience in customer service.
Not Applicable.
Salary : $39,613 - $50,000