What are the responsibilities and job description for the Academic Success Coach and Counselor position at Inside Higher Ed?
Job Title: Academic Success Coach and Counselor
Location: Albany State Rec. Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 289768
About Us
Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.
Location
Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.
Job Summary
The Graduate Academic Success Coach and Counselor supports the academic achievement and professional development of graduate students by providing holistic advising, coaching, and support services. This position is responsible for assisting graduate students with academic planning, addressing barriers to success, and implementing personalized strategies to promote retention, progression, and timely graduation.
Sponsorship is not available for this position.
Responsibilities
Salary is commensurate with education and experience.
Required Documents to Attach
Cover letter.
Resume.
Unofficial transcripts.
A list of at least 3 professional references with their contact information.
Knowledge, Skills, & Abilities
For more information or questions about a job posting, please contact the Office of Human Resources at (229) 500-2026, or by email at hrasu@asurams.edu. For technical support, please call the USG Service Desk at (877) 251-2644, or by email at support@usg.edu.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Institutional Values
Excellence
We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services.
Respect
We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions.
Community
We strive to build community and value a good mindset.
Teamwork
We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results.
Learning
We cultivate a practice of global pedagogies in a learning environment.
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.
Certain positions may also require the selected candidate to submit to or have:
Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.
For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.
Location: Albany State Rec. Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 289768
About Us
Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.
Location
Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.
Job Summary
The Graduate Academic Success Coach and Counselor supports the academic achievement and professional development of graduate students by providing holistic advising, coaching, and support services. This position is responsible for assisting graduate students with academic planning, addressing barriers to success, and implementing personalized strategies to promote retention, progression, and timely graduation.
Sponsorship is not available for this position.
Responsibilities
- Provide individualized academic coaching for graduate students to support goal setting, time management, research planning, and academic performance.
- Counsel students on graduate academic policies, thesis/dissertation process, and degree requirements.
- Identify and proactively engage at-risk graduate students using performance data and faculty referrals.
- Collaborate with graduate program coordinators, financial aid, faculty advisors, and student support services to develop holistic support plans.
- Facilitate workshops tailored to graduate student success, including topics such as stress management, scholarly writing, and career development.
- Monitor graduate student progress and maintain records in CRM systems.
- Refer students to appropriate university and external resources for academic, personal, or professional support.
- Support graduate students onboarding, orientation, and transition programs.
- Master's degree in Counseling, Higher Education, Psychology, or a related field.
- Minimum of two years of experience supporting graduate-level students in higher education or a related academic setting.
- Demonstrated ability to provide academic advising and coaching to diverse student populations.
- Strong interpersonal, communication, and problem-solving skills.
- Knowledge of graduate education processes, challenges, and support strategies.
- PhD in Counseling, Higher Education, Psychology, or a related field.
Salary is commensurate with education and experience.
Required Documents to Attach
Cover letter.
Resume.
Unofficial transcripts.
A list of at least 3 professional references with their contact information.
Knowledge, Skills, & Abilities
- Excellent interpersonal and communication skills with the ability to build a rapport and establish trust with students.
- Strong problem-solving and critical-thinking abilities.
- Ability to work collaboratively with faculty, staff, and stakeholders to support student success.
For more information or questions about a job posting, please contact the Office of Human Resources at (229) 500-2026, or by email at hrasu@asurams.edu. For technical support, please call the USG Service Desk at (877) 251-2644, or by email at support@usg.edu.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Institutional Values
Excellence
We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services.
Respect
We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions.
Community
We strive to build community and value a good mindset.
Teamwork
We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results.
Learning
We cultivate a practice of global pedagogies in a learning environment.
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.
Certain positions may also require the selected candidate to submit to or have:
- a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage
- a motor vehicle report for positions that require driving an Albany State University vehicle
- a successful pre-employment drug test
Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.
For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.