What are the responsibilities and job description for the Territory Manager position at Insco Distributing, Inc.?
Job Description
TITLE: Territory Manager
Salary Level: Salary
FLSA Classification: Exempt
Department: Sales
Rev Date: 9.2025
Reports to: Area Sales Manager
Position Summary:
Develop existing accounts and acquiring new accounts using the Intentional Sales Call Process and create customer value based on achieved territory business plan.
Essential Duties and Responsibilities:
TITLE: Territory Manager
Salary Level: Salary
FLSA Classification: Exempt
Department: Sales
Rev Date: 9.2025
Reports to: Area Sales Manager
Position Summary:
Develop existing accounts and acquiring new accounts using the Intentional Sales Call Process and create customer value based on achieved territory business plan.
Essential Duties and Responsibilities:
- Achieve all assigned territory business plans and budgets
- Delivering outstanding customer service through product knowledge, strong interpersonal skills and active listening ensuring prompt solutions and increased sales
- Enlist participation of accounts in training programs
- Resolve all issues with accounts (i.e., billing, service, support, etc.) and find an equitable solution
- Acquiring competitive product information such as marketing and promotional information, pricing, engineering data, and conducting in depth pricing studies
- Act as a liaison for the credit department regarding credit delinquencies for aged accounts
- Active participation in monthly sales meetings, quarterly territory business plan reviews, local Home Shows and Dealer Meetings promoted by Insco and/or a contractor/customer
- Develop relationships with local utility companies, builders via dealers, and HVAC associations including RSES, ACCA and any other associated organizations in your assigned market/geographical area
- Implement and execute INSCO marketing and advertising programs and all tactical and strategic business/sales plans from a corporate level as well as a local territory level
- Orientation and training in new accounts to include contact information, ordering process, credit procedures, product knowledge and sales training
- Provide value to the customer through the Intentional Sales Process and provide current pricing and marketing information on a regular basis
- Submit complete and thorough sales call log reports
- Partner with other departments to provide enhanced value and support to customer accounts
- Will be required to perform other duties as requested, directed or assigned.
- Strong product knowledge with the ability to provide recommendations and solutions.
- Excellent communication and customer service skills.
- Strong written and verbal communication skills
- Read and interpret safety rules, operational, and technical documents
- Confident & engaging public speaker
- Ability to multi-task and work in a fast-paced environment.
- MS Office Suite
- Bachelor’s Degree, 3 years’ similar experience, or a combination of school and work experience
- Minimum 1 year of experience in HVACR industry, products and services
- Comprehension of HVAC systems, installation & best practices preferred
- None
- Required to lift 35 lbs., heavier objects with mechanical aid
- Regularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, climb, pull, and move about the facility for the entirety of the shift.
- Location of position: Houston, Texas
- Background checks and drug tests required
- Possess and maintain a valid driver’s license
- Valid driver s license with a satisfactory MVR
- Work will generally be performed in an office environment.
- May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.
- May be required to work hours other than the regular schedule
Salary : $50,000 - $55,000