What are the responsibilities and job description for the Front Office Coordinator position at inReach Rehab?
Front Office Coordinator / Rehab Aide
InReach Rehab is seeking a dependable, organized, and motivated Front Office Coordinator / Rehab Aide to join our rehabilitation team at Bayou Bend Health System in Franklin, Louisiana. This full-time position is primarily focused on front office coordination, with additional responsibilities supporting therapists and the day-to-day operations of the therapy clinic.
The ideal candidate enjoys working with people, providing excellent customer service, staying organized in a busy environment, and being a dependable member of a collaborative healthcare team. This role is a great opportunity for someone who enjoys both administrative responsibilities and supporting patients and therapists in a clinical setting.
At InReach Rehab, we are passionate about strengthening rural healthcare by supporting both our teams and the communities we serve. We foster a collaborative, encouraging environment where employees are supported through mentorship, ongoing learning, and opportunities for professional growth. We offer competitive wages, comprehensive benefits, and paid time off.
If you're motivated to make a meaningful impact, enjoy working with patients and healthcare teams, and thrive in a supportive, team-centered environment, we'd love to hear from you.
Duties And Responsibilities
Front Office Coordination
InReach Rehab is seeking a dependable, organized, and motivated Front Office Coordinator / Rehab Aide to join our rehabilitation team at Bayou Bend Health System in Franklin, Louisiana. This full-time position is primarily focused on front office coordination, with additional responsibilities supporting therapists and the day-to-day operations of the therapy clinic.
The ideal candidate enjoys working with people, providing excellent customer service, staying organized in a busy environment, and being a dependable member of a collaborative healthcare team. This role is a great opportunity for someone who enjoys both administrative responsibilities and supporting patients and therapists in a clinical setting.
At InReach Rehab, we are passionate about strengthening rural healthcare by supporting both our teams and the communities we serve. We foster a collaborative, encouraging environment where employees are supported through mentorship, ongoing learning, and opportunities for professional growth. We offer competitive wages, comprehensive benefits, and paid time off.
If you're motivated to make a meaningful impact, enjoy working with patients and healthcare teams, and thrive in a supportive, team-centered environment, we'd love to hear from you.
Duties And Responsibilities
Front Office Coordination
- Greet patients and visitors warmly and professionally to create a welcoming environment.
- Manage patient scheduling and coordinate therapist calendars.
- Assist with check-in, check-out, and insurance verification.
- Maintain accurate patient records and ensure adherence to HIPAA guidelines.
- Support daily clinic operations, including supply management, documentation, and communication with patients and providers.
- Assist therapists with preparing treatment areas and organizing equipment.
- Assist with patient care activities under the direction of licensed therapists, as appropriate.
- Help maintain cleanliness and readiness of therapy spaces.
- Work collaboratively with the clinical team to ensure efficient daily operations.
- High school diploma or equivalent required.
- Experience in healthcare administration, office coordination, customer service, or therapy support preferred.
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask in a dynamic, fast-paced clinical environment.
- Proficiency with Microsoft Office, including Outlook, Excel, and OneDrive.
- Ability to remain calm, professional, and patient-centered during busy or stressful situations.
- Positive attitude, adaptability, and a commitment to teamwork.
- Health Insurance, Dental and Vision
- 401 (k) with matching contribution
- Life Insurance
- Short and Long-term disability
- FSA & HSA