What are the responsibilities and job description for the Front Desk Receptionist - Loudoun ASC position at Inova Loudoun Surgery Center?
We are seeking an enthusiastic, detailed oriented, and self-motivated Front Desk Receptionist/Registrar for Loudoun Ambulatory Surgery Center. Ideal candidates would posses excellent customer service skills, ability to multitask with high degree of accuracy and efficiency, strong interpersonal skills in order to communicate with patients, doctors and staff. As a member of our business office team, you will be responsible for greeting patients, scanning documents, checking in and registering patients, and other related duties as a key team member supporting the philosophy, objectives, and goals of the Surgery Center. Work hours are from 8:30 am - 5:00 pm, M-F.
Job Responsibilities include:
- Courteous and prompt processing of patients at the waiting area
- Verifying the accuracy and completeness of patient clinical, demographic and insurance information upon admission of the patient.
- Entering corrected patient information into the medical software system at the time of admission
- Answering all incoming telephone calls and directing the calls to the appropriate personnel
- Communicating patient and/or surgeon delays to the Pre-Operative Area Charge Nurse.
- Updating the Billing Schedule for cancellations and/or add on cases.
Requirements:
- High school diploma or equivalent required
- 1-2 years Previous administrative experience in healthcare setting such as an ambulatory surgery facility, acute-care hospital, or doctor’s office
- Demonstrates proficiency in general administrative office experience, including typing, filing, handling phone calls
Benefits:
- Medical, Dental, Vision insurance
- Life & Disability Insurance
- Healthcare and Dependent Day Care Flexible Spending Accounts
- 401(k) retirement plan with a company match
- Generous Paid Time Off Program
- Holiday Pay
- Tuition Reimbursement