What are the responsibilities and job description for the IT Enterprise Desktop System Administrator position at Inova Health System?
Inova Fairfax Medical Campus is looking for an IT Enterprise Desktop Sys Admin to join the team. This role is Full-time Monday - Friday working 7am - 3:30pm and would be on call for an entire week once every 14 weeks (rotating scheduling with the team's coverage).
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave.
IT Enterprise Desktop Sys Admin Job Responsibilities:
Manages the installation of Windows end-user devices and peripherals based on a standard operating procedures and policies.
Identifies and resolves more complex problems with the toolset. Communicates problem-solving measures taken for inclusion into the standard operating procedures and policies so that recurring problems can be resolved.
Works imaging and installation tasks from a ticket queue.
Makes recommendations to senior team members and management for larger updates of procedures/standards to improve efficiency of the imaging, installation and configuration process.
Ensures that basic updates of documentation of procedures/standards on the proper imaging and configuring of operating systems software are complete and accurate.
Proactively identifies and implements successful preventive measures for basic issues affecting desktops, printers and WOWs.
Minimum Requirements:
- Education: Associate degree (or additional relevant experience in lieu of degree)
Experience: 1 year of experience in supporting a desktop environment with both basic administration and problem resolution and Microsoft Windows seven and Windows 10 and above issues.
Preferred Qualifications:
IT Desktop support experience
Experience working with break/fix and customer support
Microsoft office proficiency
As a recipient of federal financial assistance, Inova Health System (“Inova”) does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, sex, sexual orientation, disability, or age in admission to, participation in, or receipt of the services or benefits under any of its programs or activities, whether carried out by Inova directly or through a contractor or any other entity with which Inova arranges to carry out its programs and activities.
This policy is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Section 1557 of the Affordable Care Act, and regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at 45 C.F.R. Parts 80, 84, 91 and 92, respectively.
Salary : $5,250