Epic Credentialed Trainer - Ambulatory Implementations

Inova Epic Training is looking for a dedicated Epic Credentialed Trainer – Ambulatory Implementations to join the Team. This hybrid role will be full-time with a schedule that may vary based on business needs, including evenings, nights, or weekends.

The Epic Credentialed Trainer – Ambulatory Implementations supports EPIC "go-live" support activities by providing classroom training to end users of assigned applications using the curriculum, lessons and training materials provided by the organization's principal trainers. Administers the proficiency assessment and evaluation processes. Oversees classroom logistics such as set-up, materials, supplies and equipment. Collaborates with principal trainers to provide feedback on additional end-user learning needs while providing remediation of identified issues and continuous quality improvement activities.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.
  

Epic Credentialed Trainer – Ambulatory Implementations Responsibilities:

• Serves as functional trainer on the assigned application including project history/scope and information about the specific workflows.
• Ensures student learning through the application of adult education strategies and training tips/tricks. Ensures the training environment is conducive to learning, which includes but is not limited to checking equipment prior to each class to verify it is in working order, distributing participant materials to each workstation prior to training start, and maintaining control of classroom during training.
• Distributes and encourages trainees to complete a written evaluation regarding the training experience and content.
• Inventories supplies on a regular basis and notifies the appropriate resource to replenish prior to immediate need.
• Collaborates with the principal trainers and involves build team analysts, informatics liaisons and others as needed to identify refinements, progress and solutions to identified problems with specific workflows and system updates. Participates in ongoing improvement discussions with principal trainers.
Serves as a Command Center member being deployed, as needed, to provide end-user support during 24/7 operations for time necessary post-implementation.

Minimum Qualifications:

• Education: Associate’s degree; or HS Diploma/GED and 2 years relevant professional experience in addition to the minimum experience required
• Certification: Pass a credentialing test within the first 6 months of hire with a minimum score of 85 percent.
  

Preferred Qualifications:

• Clinical experience preferred.

• Previous experience working with Epic preferred.

• Previous experience teaching Epic preferred.