What are the responsibilities and job description for the Part-Time Retail Sales Associate position at Innowave Marketing Group LLC?
Job Title:
Part-Time Sales Associate
About the Role:
We are seeking a passionate and customer-focused individual to join our team as a Part-Time Sales Associate. The ideal candidate will have excellent communication skills, experience in customer service, and a strong interest in a wide variety of products.
Responsibilities:
- Treat all customers and employees with respect and contribute to a positive work environment.
- Promote a safe working and shopping environment to facilitate employee interactions and maximize the customer shopping experience.
- Uphold all company policies as outlined in the Employee Handbook.
- Participate in all training opportunities.
- Perform non-sale tasks, such as product receiving, merchandising, store cleaning, stock management, and product organization as directed by management.
- Recognize verbal and non-verbal customer cues, and engage customers based on those cues.
- Greet customers upon entering the store to show that they are valued and to make a great first impression.
- Connect with customers using open-ended questions to assess customer needs.
- Makes relevant merchandise suggestions, and advises customers of member benefits, store promotions, and sales within the store to help build the store sales.
- Stays current on all product knowledge and communicates features and benefits to customers to influence buying decisions.
- Assists customers in finding substitutions for out-of-stock items or assists in special ordering those items.
- Totaling purchases and processing cash, checks, and credit card payments using a POS system.
- Process exchanges, returns, and refunds on a POS system according to Cowlitz policy.
- Partner with staff members to ensure the customer experience is consistent throughout their visit.
Requirements and Qualifications:
- Must be able to work all nights, including weekends, and closing if needed (6 PM-2 AM)
- Must have high school diploma/GED
- Must have at least 3 years of sales experience
- Excellent customer service skills
- Good communication and interpersonal skills
- Computer literate and good with basic math skills
- Able to work independently
- Must have reliable transportation and be able to stick to the submitted availability
- Must be able to stand for prolonged periods of time
- Must be available to work holidays
Core Values:
- Accountability
- Delivering excellence
- Integrity
- Attention to detail
- Follow up and follow through
- Client-centric service
Benefits for Full-Time Employees:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Voluntary life insurance
- 401(k)
- Paid holidays
- Generous PTO policy
- Company-provided equipment
- Positions designated as remote are fully and permanently remote
About Innowave Marketing Group:
- Innowave Marketing Group provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives, and consumer promotions.
- We participate in E-Verify. Click here to view E-Verify and Right to Work Notices.
Inclusiveness:
- We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
