Training and Education Lead

Job Summary

The Training & Education Lead is responsible for developing, implementing, and maintaining a comprehensive training and education program across the Innovo Research Site Network. This role ensures that all research staff, including Research Assistants, CRCs, Senior CRCs, Site Managers, and site leadership are properly trained, continuously learning, and operating in alignment with Innovo’s quality, compliance, operational, and strategic expectations.

This role is not study-specific; it is focused on the foundational knowledge, ongoing competency, and professional development of all clinical research personnel across the network. The Training & Education Lead works cross-functionally with Operations, Quality & Compliance, Start-Up, Regulatory, Finance, and Business Development to ensure cohesive, consistent, and scalable training standards.

Training Program Development & Management

• Design, manage, and continually improve Innovo’s foundational training curriculum for all research roles.
• Develop and maintain comprehensive 30/60/90-day onboarding plans for RA, CRC, Senior CRC, and Site Manager positions.
• Develop standardized annual training requirements to ensure regulatory, GCP, and SOP compliance across all sites.
• Build role-specific training pathways (e.g., RA to CRC, CRC to Sr. CRC, Sr. CRC to Site Manager).
• Create and maintain competency checklists for each role, with documented manager sign-offs.
• Conduct live and virtual training sessions for new hires and existing staff.
• Create and manage a library of recorded trainings, templates, job aids, and SOP education modules
• Translate regulatory and operational requirements into simplified training content.
• Partner with SMEs across the organization for specialized training sessions.
• Ensure all research staff maintain required GCP, HIPAA, IATA, and other annual certifications.
• Track and report training completions, outstanding requirements, and site-level compliance with training metrics.
• Conduct refresher training programs, remediation plans, and competency assessments.
• Maintain training records for audit readiness and regulatory inspections.
• Partner with Quality & Compliance to ensure training content reinforces SOPs and audit findings.
• Track organization-wide training compliance using dashboards and LMS reports
• Provide monthly reports to leadership summarizing training completion status, skill gaps, compliance risk areas, recommendations for improvement
• Ensure training documentation is inspection-ready at all times
  
  

Qualifications

Required

5 years of clinical research experience (site, CRO, or SMO).

Strong understanding of GCP, ICH guidelines, and clinical operations.

Experience developing and delivering training programs in a clinical or research environment.

Excellent communication, facilitation, and presentation skills.

Ability to manage multiple projects while maintaining attention to detail.

Experience With LMS Platforms Preferred, But Not Required.

Proficient in Microsoft 365 and clinical trial management systems

Requires travel up to 20% of time

Key Competencies

• Teacher mindset: Able to simplify complex processes and coach staff of all experience levels.
• Strong collaboration: Works well cross-functionally and builds trust across sites.
• Process-oriented: Naturally inclined to document, standardize, and improve workflows.
• Adaptability: Able to pivot training content as protocols, systems, or SOPs evolve.
• Analytical: Identifies skill gaps through metrics, QC findings, and feedback loops.
  
  

BENEFITS (for Full Time)

• Competitive salary
• Health insurance
• Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• Vision insurance
  
  

WORKING CONDITIONS

This job operates in a remote environment with occasional site visits. This role routinely uses standard office equipment such as computers, phones, and scanners. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:00 a.m. to 5:00 p.m. ET.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. More in-depth information can be found in SOP's, working guidelines, policies, etc. Innovo Research is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Innovo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Innovo Research will not tolerate discrimination or harassment based on any of these characteristics. In addition, Innovo will provide reasonable accommodations for qualified individuals with disabilities.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.