What are the responsibilities and job description for the Administrative Manager & Sales Operations (Santa Clara, CA) position at Innoviz Technologies?
Description
Innoviz Technologies is a global leader in advanced LiDAR and perception solutions, trusted by leading automotive and industrial brands to enable safer, smarter autonomous vehicles worldwide.
We are seeking a highly organized individual with the ability to operate independently, act as our US sales & support operations specialist (85%) and office administrator (15%). This position is key to ensuring that our sales processes operate smoothly between our HQ in Israel and our customers in North America.
You would closely support day-to-day operations behind ongoing customer activities driven by the US sales and field engineering teams. In parallel, our international operations, shipping, marketing, and legal teams will support you remotely from our HQ in Israel.
Primary Responsibilities (85%)
Innoviz Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Innoviz Technologies is a global leader in advanced LiDAR and perception solutions, trusted by leading automotive and industrial brands to enable safer, smarter autonomous vehicles worldwide.
We are seeking a highly organized individual with the ability to operate independently, act as our US sales & support operations specialist (85%) and office administrator (15%). This position is key to ensuring that our sales processes operate smoothly between our HQ in Israel and our customers in North America.
You would closely support day-to-day operations behind ongoing customer activities driven by the US sales and field engineering teams. In parallel, our international operations, shipping, marketing, and legal teams will support you remotely from our HQ in Israel.
Primary Responsibilities (85%)
- Support the sales team in entering and updating customer records in Salesforce, including key opportunities, forecast, contact information, and new leads
- Issue quotes, generate purchase orders, create invoices, and track payments for all customer transactions
- Coordinate communication between our internal legal team and customers for NDAs, partnership agreements, terms of sale, and other legal documents
- Create purchase requests and manage the procurement process for goods to support the US sales team, while handling credit card expenses in compliance with finance team policies.
- Ship Innoviz products between HQ, US office, and customer sites through scheduled pickups using DHL, FedEx, etc., support communication of tracking, delivery, tariffs, etc.
- Check office mail and pay office utility bills, cleaning service, business taxes, insurance premiums, building rent, and HOA fees so as not to have any past due items
- Purchase drinks and snacks for the US office (once a month)
- Schedule building maintenance or repairs (if needed)
- Support the sales team’s travel arrangements for airfare, hotel, and rental car reservations
- Assist with the paperwork process of onboarding new hires on the US team and planning quarterly team outings
- 3 years of experience in office management, sales operations, administrative assistance, bookkeeping, or similar roles
- Full-time role with on-site presence required at least 3 days per week
- Self-motivated and independent with strong multitasking and organization skills
- Excellent communication skills (written and verbal) with a customer-centric mindset and a positive attitude
- Proficiency in using Salesforce as a CRM tool
- Proficiency in using Microsoft Windows & Office Tools (Word, Excel, PowerPoint, Outlook)
- Must be a US Citizen or a Green Card Holder
Innoviz Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.