What are the responsibilities and job description for the Telecommunications Technician - DoD (Peterson SFB, Colorado) position at INNOVIM?
Job Details
Description
INNOVIM Defense Services is seeking a Telecommunications Technician who will support North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).
Position Title: Telecommunications Technician
Location: Peterson Space Force Base, Colorado Springs, CO
Relocation Assistance: None available at this time
Remote/Telework: NO - Not available for this position
Clearance Type: TS/SCI Eligibility Clearance
Shift: Shift work is required to support 24×7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule.
Position Closes: 6/23/26
The Candidate Will
Description
INNOVIM Defense Services is seeking a Telecommunications Technician who will support North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).
Position Title: Telecommunications Technician
Location: Peterson Space Force Base, Colorado Springs, CO
Relocation Assistance: None available at this time
Remote/Telework: NO - Not available for this position
Clearance Type: TS/SCI Eligibility Clearance
Shift: Shift work is required to support 24×7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule.
Position Closes: 6/23/26
The Candidate Will
- Provide support to monitor, install, and perform maintenance of associated networks, and end user equipment/ peripherals.
- Respond to user requests for assistance.
- Perform on-the-spot diagnostic evaluations, implementation of corrections, and training of users in proper equipment/ network operations.
- Provide support and perform upgrades to platforms, train staff, and maintain daily logs.
- Provide 24/7 maintenance support, complete modification, and installation of network, cryptographic equipment (i.e., KIV-7M/KG-175), and instruments (Secure Communications user items/peripherals).
- Provide network/end user item initial and recurring training for all users.
- Update networks/equipment and help ensure inventory is accurate.
- Ensure ticketing system is kept up to date on network/system trouble tickets.
- Route calls, transfer information, and handle administrative duties.
- Complete various tasks such as typing, checking, and recording information.
- Oversee the order and replacement of new hardware and software, including warranty claims.
- Perform and provide server, workstation, and system expertise including on-site and off-site travel (internal to the complex).
- Assist in development/implementation of system documentation and operating procedures.
- Research the selection and installation of new network/switching equipment, including hardware and software.
- Clearance Requirement: Top Secret with SCI eligibility.
- 6 months or more directly related experience
- 1 year or more general work experience
- IAT Level II Certification *One of the following: CCNA-Security, CySA , GICSP, GSEC, Security CE, CND, SSCP
- Digital Switching Systems - 2A Certification.
- Knowledge of Telecommunications Secure Voice Switched Network switch management/maintenance.
- Secure Voice Responsible Officer and Telecommunications Control Officer experience.
- Experience with Cryptographic/Communications Security (COMSEC) and COMSEC Responsible Officer requirements.
- Operations planning and management in a real-time support environment.
- Ability to prepare, objectively review, and deliver technical presentations.
- Experience with technical knowledge capturing, training, and certification of personnel.
- Have demonstrated experience and capability with interfacing with customers at very high levels.
- 1 year of related experience with modification, and installation of the secure Telecommunications Secure Voice Switched Network, cryptographic equipment (i.e., KIV-7M/KG-175), and end user peripherals.
- Commercial Public Base eXchange and telephone switch experience.
- Experience assisting with conferencing.