Field Services Lead - DOD

Job Details

Description

INNOVIM Defense Services is seeking a Field Services Lead to join our team supporting the Integrated Research and Development for Enterprise Solutions (IRES) program at the Missile Defense Agency (MDA). INNOVIM supports the development, implementation, sustainment, and operations of enclaves and systems that manage missile defense training, events, analysis, and operations.

Location: Vandenberg Space Force Base, CA

Position Closes: 12/17/25

Relocation Assistance: NONE

The candidate will serve as the program Subject Matter Expert (SME) for Field Service subjects including:

• Provide leadership, guidance, and oversight for a team of high performing, mission minded Field Service technicians.
• Have a firm understanding of operations and maintenance to delegate tasks to existing team of Field Service Technicians in a fast-paced environment.
• Coordinate support with other internal program elements to give and receive additional Field Service support as needed.
• Be responsible for ensuring installations, maintenance, break/fix activities, and other Field Service activities are performed in accordance with established policies, procedures and service level agreements.
• Coordinate with vendors and participate in all vendor-required activities as necessary.
• Be responsible for managing the tools and parts inventory for the Field Services team to ensure a constant state of readiness.
• Assist in Field Service tasks as the mission requires.
• Develop and maintain Field Service plans, procedures, processes and standard operating procedure documentation.
• Be responsible for creating training plans in order to develop and mentor Field Service Technicians.
• Have excellent interpersonal skills to facilitate effective and efficient interchanges with various members of the team and stakeholders.
  
  

Basic Requirements

• Must have 6, or more, years of general (full-time) work experience. May be reduced with completion of advanced education
• Must have 3, or more, years of direct experience in maintenance operations
• Must have 1, or more, years of experience working in a management or leadership role
• Must have an active DoD Secret Security Clearance
  
  

Desired Requirements

• Have experience managing a forklift and/or high-lift safety program.
• Have experience utilizing a ticketing system to track issues and fixes.
• Have experience supporting the IRES contract.
  
  

This position is expected to pay $112,000 - $125,000 annually; depending on experience, education, and any certifications that are directly related to the position.

IDS is committed to providing superior work in the fields of science, engineering, data analytics and technology to government agencies. We offer competitive compensation packages, including comprehensive nationwide Medical/Dental/Vision insurance programs, life insurance, matching 401k contribution and Educational/Training support.