Sr. Zuora Admin (JOB ID 002762)

As our client continue building a secure and scalable operational foundation, they are looking to bring on a seasoned Zuora Administrator to help support the launch of their Zuora Billing and Zuora Revenue products in February. In this fast-paced, enterprise-scale environment, you'll play a key role in ensuring internal teams can function efficiently with new tools and workflows, directly impacting external customers as well.

Requirements:

• 5 years of hands-on technical experience as a Zuora Administrator working within Zuora's billing and revenue modules
• Experience resolving complex billing issues and supporting end-users. with Zuora deployments and integration
• Additional Zuora administration experience – adding users, configurations, importing data, managing billings operations (bill runs), report revisions
• Extensive Enterprise experience participating in Agile delivery — update Jira tickets, attend stand-ups, and support sprint objectives
• Excellent communication skills w/ ability to collaborate with stakeholders, technical teams, leadership to ensure project success

Preferred Skills:

• Fintech or Payments industry experience

Responsibilities:

• Manage and optimize our client's billing system
• Set up product catalogs, pricing, plans, and billing rules within Zuora
• Manage user roles, permissions, and security settings.
• Connect Zuora with other critical systems such as Salesforce
• Import/export data, ensuring data accuracy, and creating reports/dashboards
• Identifying system enhancements and optimizing workflows for better efficiency
• Ensuring adherence to financial and regulatory standards
• Troubleshoot and resolve integration, billing, or configuration issues in Zuora
• Collaborate with stakeholders to gather requirements and align Zuora functionality with business processes