What are the responsibilities and job description for the Program Manager position at Innovative Vitality ABA Inc.?
Company Description Innovative Vitality ABA Inc. (IV-ABA) was founded by Namaz Habroun, a Board-Certified Behavior Analyst (BCBA) with over 20 years of experience in ABA therapy. The practice is committed to providing personalized, compassionate care that supports families and fosters client confidence and growth. IV-ABA emphasizes integrity, professionalism, and strong leadership, with a collaborative team that guides families toward meaningful progress. Services are tailored to each client’s unique needs and are offered in Spanish, Punjabi, and Hindi, reflecting a commitment to inclusive, culturally responsive care for diverse communities.
Role Description The Program Manager is a full-time, on-site role based in Bakersfield, CA, responsible for overseeing ABA service programs and ensuring high-quality, individualized care. Day-to-day responsibilities include supervising and supporting clinical staff, coordinating treatment plans with BCBAs and therapists, and monitoring program performance and client progress. The Program Manager will work closely with families to maintain clear communication, address concerns, and help align services with client goals. This role also involves managing schedules and caseloads, ensuring compliance with clinical, ethical, and organizational standards, and contributing to continuous improvement of processes and service delivery. The Program Manager will collaborate with leadership to track key metrics, support staff development, and maintain a positive, inclusive environment for clients and team members.
Qualifications
Role Description The Program Manager is a full-time, on-site role based in Bakersfield, CA, responsible for overseeing ABA service programs and ensuring high-quality, individualized care. Day-to-day responsibilities include supervising and supporting clinical staff, coordinating treatment plans with BCBAs and therapists, and monitoring program performance and client progress. The Program Manager will work closely with families to maintain clear communication, address concerns, and help align services with client goals. This role also involves managing schedules and caseloads, ensuring compliance with clinical, ethical, and organizational standards, and contributing to continuous improvement of processes and service delivery. The Program Manager will collaborate with leadership to track key metrics, support staff development, and maintain a positive, inclusive environment for clients and team members.
Qualifications
- Demonstrated experience in program or case management within ABA therapy, behavioral health, or a related human services field.
- Strong leadership and team supervision skills, including the ability to mentor staff, coordinate schedules, and support performance management.
- Excellent organizational and planning abilities, with proficiency in managing multiple programs, priorities, and deadlines.
- Clear, professional communication skills for collaborating with families, clinicians, and community partners; ability to document accurately and maintain confidentiality.
- Knowledge of ABA principles, clinical workflows, and relevant regulatory or ethical standards; experience working with neurodiverse clients is highly beneficial.
- Commitment to culturally responsive, inclusive care; bilingual or multilingual abilities (e.g., Spanish, Punjabi, Hindi) are a strong plus.
- Proficiency with basic office software and electronic records systems to track services, outcomes, and program data.
- Bachelor’s degree in psychology, social work, education, healthcare administration, or a related field; advanced credentials or BCBA certification are a plus.
- Ability to work on-site in Bakersfield, CA, with reliability, professionalism, and a client-centered mindset.