What are the responsibilities and job description for the Receptionist position at Innovative Staff Solutions, Inc.?
Join Our Growing Team at Innovative Staff Solutions!
Are you a skilled professional looking for an exciting new opportunity? Innovative Staff Solutions is expanding, and we are on the hunt for a dynamic Receptionist to join our internal team in Princeton, KY. This full-time role is crucial in serving as the first point of contact for visitors, employees, and callers. This role is responsible for creating a welcoming environment, managing front‑desk operations, and providing administrative support that ensures smooth daily workflow across the organization.
About Innovative Staff Solutions
Innovative Staff Solutions is a family-owned, full-service staffing company with over 30 years of experience. We pride ourselves on delivering 5-star customer service and operate multiple locations across 6 states.
Our mission is to build successful partnerships with each of our clients – getting to know their businesses inside and out so that we may effectively fulfill their staffing needs. Through these mutually beneficial relationships, we are then able to open the doors of opportunity for our candidates.
We are deeply committed to giving back to the communities we serve through charitable donations and volunteer efforts. ISS employees are encouraged to participate in team outreach projects and are recognized for their individual contributions.
Key Responsibilities
- Front Desk & Customer Service
- Greet visitors warmly and direct them to the appropriate staff or department
- Answer, screen, and route incoming calls in a professional manner
- Provide general information and assistance to employees, clients, and guests
- Administrative Support
- Manage incoming and outgoing mail, packages, and deliveries
- Maintain visitor logs, sign‑in sheets, and security protocols
- Prepare, update, and distribute documents, forms, and basic reports
- Assist with scheduling meetings, reserving conference rooms, and coordinating calendars
- Office Coordination
- Monitor and restock office and front‑desk supplies
- Maintain cleanliness and organization of the reception area
- Recordkeeping & Data Entry
- Enter and update information in databases or spreadsheets
- File, scan, and organize documents in accordance with company policies
- Always maintain confidentiality of sensitive information
- Team & Operational Support
- Assist with onboarding tasks such as preparing new‑hire packets or badges
- Support HR, operations, or management with clerical tasks as assigned
- Provide backup support to other administrative staff when needed
Qualifications
- High school diploma or equivalent; additional administrative training preferred
- Prior experience in a receptionist or clerical role is beneficial
- Strong verbal communication and customer service skills
- Proficiency with Microsoft Office and basic office equipment
- Ability to multitask, stay organized, and maintain professionalism under pressure
- Dependable, punctual, and comfortable interacting with diverse groups of people
- Ability to work Monday-Friday 8am-5pm
Compensation & Benefits
- Competitive hourly wage between $17-19 per hour
- Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Disability. Employee Assistance Program, Paid Time Off and Paid Holidays, Flexible Spending Account, and 401k with up to 4% company match.
EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.
Salary : $17 - $19