Assistant Office Manager

Join Our Growing Team at Innovative Staff Solutions!

Are you a skilled professional looking for an exciting new opportunity? Innovative Staff Solutions is expanding, and we are on the hunt for a dynamic Assistant Branch Manager to join our internal team in Mattoon, IL. This full-time role is crucial in connecting talented candidates with our valued clients.

About Innovative Staff Solutions

Innovative Staff Solutions is a family-owned, full-service staffing company with over 30 years of experience. We pride ourselves on delivering 5-star customer service and operate more than 20 locations across Illinois, Indiana, Kentucky, Wisconsin, and Missouri.

Our mission is to build successful partnerships with each of our clients – getting to know their businesses inside and out so that we may effectively fulfill their staffing needs. Through these mutually beneficial relationships, we are then able to open the doors of opportunity for our candidates.

We are deeply committed to giving back to the communities we serve through charitable donations and volunteer efforts. ISS employees are encouraged to participate in team outreach projects and are recognized for their individual contributions.

Why Join Us?

• Collaborative Environment: Work with a supportive team that values your input and encourages professional growth.
• Community Impact: Engage in meaningful community service projects and make a difference.
• Recognition: Be acknowledged for your hard work and dedication.
• Training & Development: Structured training program and continuous professional development programs and opportunities.
• Compensation Competitive pay of $21-23 per hour
• Benefits: Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Disability. Employee Assistance Program, Paid Time Off and Paid Holidays, Flexible Spending Account, and 401k with up to 4% company match.

Ideal Candidate

We are looking for individuals with impeccable customer service and communication skills, a positive attitude, and a passion for working in a progressive, people-centric environment.

Key Responsibilities

• Locations: Assist in daily operations for onsite location and provide coverage for branch office, when needed, in Mattoon, IL.
• Candidate Recruitment: Recruit, interview, and process candidates for job openings.
• Hiring Process: Follow all hiring steps precisely to make quality hiring decisions.
• Talent Network: Maintain a robust network of qualified candidate through detailed documentation and follow up.
• Office Management: Handle daily onsite office tasks and required reports as well as managing the internal staff members.
• Client Partnership: Collaborate with client to meet their business needs and effectively manage the employees assigned to their location.
• Communication: Engage with clients via phone, email, and in person.
• Onboarding: Conduct comprehensive new hire orientations.
• Paperwork & Screening: Process new hire paperwork and drug screens.
• Safety Promotion: Ensure a safe work environment in the manufacturing area.

Requirements

• 4-year degree or equivalent experience.
• At least 4 years of customer service experience.
• Proficiency in Microsoft Office products.
• Professional appearance and demeanor.
• Detail-oriented, organized, and able to work efficiently despite interruptions.
• Proven track record of being in a leadership position.
• Strong communication skills both written and verbal.
• Dependable and flexible, with the ability to work Monday–Friday from 8:00am – 5:00 p.m., with overtime and schedule adjustments as needed to meet deadlines.

EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $21 - $23