What are the responsibilities and job description for the Bilingual Office Assistant position at Innovative Service Providers?
Job Summary:
We are seeking a friendly, professional, and detail-oriented Bilingual Office Assistant to join our team. The ideal candidate will provide exceptional customer service, assist with administrative tasks, and ensure smooth day-to-day operations at the front desk. Fluency in both English and Spanish is required.
Key Responsibilities:
- Greet and welcome guests, clients, and visitors in a professional and courteous manner.
- Answer phone calls and respond to emails promptly.
- Provide accurate information about services, policies, and procedures.
- Handle guest requests, concerns, or complaints efficiently and professionally.
- Maintain a clean, organized, and welcoming front desk area.
- Perform general administrative tasks such as filing, data entry, and scheduling.
- Collaborate with team members to ensure seamless operations.
Qualifications:
- Bilingual in English and Spanish (required).
- Previous experience in customer service or front desk operations preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Proficiency with Microsoft Office and basic computer systems.
Working Days:
- Monday to Friday.