What are the responsibilities and job description for the Account Executive position at Innovative Refrigeration Systems, Inc.?
Innovative Refrigeration Systems, Inc. is looking for a customer-oriented and results-driven Account Executive (AE) to work closely with Business Development and SaaS Success to manage relationships, increase revenue growth, and develop new business opportunities.
Innovative Refrigeration Systems, Inc. is a premier custom design build contractor for industrial refrigeration systems, providing design, fabrication, construction, commissioning, and service in-house.
Job Role: The Account Executive is responsible for cultivating high-profile client relationships and delivering customized services that align with customer needs and company objectives. This role works closely with sales and support teams to ensure long-term partner success and manage operational aspects across key accounts. Responsibilities include aftermarket sales (Engineering, training, and software), prospecting and outreach, compliance tracking, and managing executive-level initiatives. This is an intermediate-level sales position with collaborative opportunities across departments.
Key Duties
In addition to a competitive base salary, we provide a comprehensive and employee-focused benefits package designed to support your financial security, health, and work-life balance:
Innovative Refrigeration Systems, Inc. is a premier custom design build contractor for industrial refrigeration systems, providing design, fabrication, construction, commissioning, and service in-house.
Job Role: The Account Executive is responsible for cultivating high-profile client relationships and delivering customized services that align with customer needs and company objectives. This role works closely with sales and support teams to ensure long-term partner success and manage operational aspects across key accounts. Responsibilities include aftermarket sales (Engineering, training, and software), prospecting and outreach, compliance tracking, and managing executive-level initiatives. This is an intermediate-level sales position with collaborative opportunities across departments.
Key Duties
- Generate quotes for engineering, training, and software services
- Identify sales opportunities through research and strategic outreach
- Expand company presence within the industry
- Conduct product training webinars for existing customers and prospects
- Consult with customers as a technical resource on product offerings
- Attend trade shows and conferences to promote the company and services
- Follow up on all sales opportunities and customer inquiries/concerns promptly
- Provide general customer service for existing and new business accounts
- Cultivate and maintain long-term customer relationships
- Grow the customer base through prospecting and cold calling
- Promote company services and products including training programs and software
- Collaborate with internal teams to support customer needs across departments
- Perform additional duties as assigned by management
- Bachelor’s degree in a business-related field preferred
- 3-5 years of experience in general sales and/or customer service preferred
- Confident phone presence and professional email communication skills
- Ability to virtually present our products and offerings
- Proficiency in Microsoft Office Suite, internet research, and database entry
- Knowledge of HubSpot, Salesforce, or other CRM platforms
- Detail-oriented with strong multi-tasking abilities
- Strong problem-solving and goal-driven mindset
- Ability to work independently and within a team
- Must be able to remain in a stationary position (Seated or standing) for extended periods
- Occasionally may need to lift or carry items up to 25 pounds (E.g., office supplies, small equipment)
- Prior experience in technical sales, software, or industrial services
- Familiarity with refrigeration, engineering, compliance, or construction industries
In addition to a competitive base salary, we provide a comprehensive and employee-focused benefits package designed to support your financial security, health, and work-life balance:
- Generous retirement plan with a dollar-for-dollar 401(k) match up to 15%
- 401(k) student loan repayment match up to 15%
- Medical insurance with 75% of employee and family premiums covered by the company
- Dental and vision insurance options
- Optional supplemental insurance coverage
- Short-term and long-term disability insurance
- Accidental death and dismemberment (AD&D) coverage
- Company-paid life insurance
- Weekly pay
- Competitive paid vacation and holiday time
- Paid sick leave, bereavement leave, and jury duty leave
- Employee referral bonus program
- Opportunities for career advancement, professional development, training, and apprenticeship programs
- Access to employee discounts on cell phone plans, vehicle rentals, and other eligible services