What are the responsibilities and job description for the SATCOM Engineering Support Specialist position at Innovative Reasoning?
The SATCOM Engineering Support Specialist provides satellite communications (SATCOM) engineering and sustainment support for MARCENT operations, ensuring secure and reliable global communications. This role plans, installs, and maintains SATCOM systems, resolves technical issues with terminals and networks, evaluates and recommends improvements for connectivity, and prepares technical reports and engineering documentation. With 5–7 years of experience, the specialist applies knowledge of routing, switching, and troubleshooting protocols (TCP/IP, OSPF, EIGRP, BGP), LAN segmentation, VLANs, trunking, STP, and network access control/authentication (e.g., 802.1X). By combining engineering expertise with operational awareness, the SATCOM Engineering Support Specialist ensures MARCENT maintains resilient, mission-ready SATCOM systems in support of operations. ***THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD***
Responsibilities/Duties:
- Plan, install, and maintain SATCOM systems supporting MARCENT missions.
- Resolve technical issues with SATCOM terminals, modems, and networks.
- Evaluate and recommend improvements for MARCENT SATCOM connectivity and reliability.
- Prepare technical reports and engineering documentation.
- Implement routing and switching protocols (TCP/IP, OSPF, EIGRP, BGP) in SATCOM networks.
- Configure and maintain LAN segmentation, VLANs, trunking, and STP for SATCOM environments.
- Apply network access control and authentication measures such as 802.1X.
Supplemental Duties:
- Assist in developing SOPs for SATCOM operations and sustainment activities.
- Support lifecycle management of SATCOM systems, including upgrades and modernization.
- Contribute to after-action reviews and lessons learned from SATCOM operations.
Administrative Duties:
- Maintain compliance with MARCENT administrative procedures and reporting requirements.
- Ensure SATCOM engineering documentation is archived according to records management standards.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
- Associate or Bachelor’s Degree in Electrical Engineering, Telecommunications, or related discipline required.
- 5–7 years of experience in SATCOM engineering and sustainment support within a DoD or military environment.
- Certifications such as Network , Security , or modem qualifications required.
- Experience with routing and switching protocols (TCP/IP, OSPF, EIGRP, BGP).
- Proficiency in LAN segmentation, VLANs, trunking, and STP.
- Knowledge of network access control and authentication methods such as 802.1X.
- Secret clearance required.
Additional Skills:
- Strong diagnostic and troubleshooting skills for SATCOM terminals and networks.
- Ability to evaluate SATCOM connectivity and propose improvements.
- Excellent written and oral communication skills for technical documentation and reporting.
- Proficiency with Microsoft Office Suite and SATCOM management tools.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. Includes direct coordination with MARCENT communications and engineering staff, and participation in SATCOM sustainment activities.
Physical Demands:
Primarily sedentary office work with extensive computer use. May involve physical tasks related to SATCOM equipment installation or maintenance, and travel to operational locations.
Work Schedule:
Full-time, 40 hours per week. Monday–Friday, 0800–1600.
May require flexibility during SATCOM upgrades, outages, or operational surges.
License and Other Requirements:
Valid U.S. Driver’s License. Eligibility for issuance of a Common Access Card (CAC).
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
Secret clearance required.
Travel:
May include CONUS and OCONUS travel to support SATCOM installation, sustainment, and troubleshooting activities.