What are the responsibilities and job description for the Medical Receptionist position at Innovative Medical?
We are seeking a Front Office Receptionist to be the first friendly face our patients see and a key part of our healthcare team.
Responsibilities
- Greet patients in a warm and professional manner
- Check patients in and out efficiently
- Schedule, confirm, and reschedule appointments
- Answer incoming phone calls and respond to inquiries
- Verify insurance information and collect copayments
- Maintain patient records and ensure accurate data entry in the EMR
- Handle faxing, scanning, and other administrative tasks
- Maintain cleanliness and organization of the front office area
Qualifications
- High school diploma or equivalent (Required)
- 1 year of front desk or receptionist experience in a medical office (Preferred)
- Familiarity with EMR systems (e.g., eClinicalWorks, Athena, Epic)
- Excellent communication and customer service skills
- Professional, reliable, and detail-oriented
- Ability to multitask in a fast-paced environment
- Bilingual (Spanish/English) is a plus, but not required
Job Type: Full-time
Work Location: In person