What are the responsibilities and job description for the Director of Informatics position at Innovative Integrated Health?
Job Summary
The Director of Informatics is responsible for the oversight of the collection, analysis, and reporting of program performance outcomes through the partnership with the leadership representing all program areas and departments at Innovative Integrated Health (IIH) in quality and project management, administration, operation, compliance, and data management.
Essential Job Functions
Duties include but not limited to:
Knowledge, Skills and Abilities
The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Director of Informatics is responsible for the oversight of the collection, analysis, and reporting of program performance outcomes through the partnership with the leadership representing all program areas and departments at Innovative Integrated Health (IIH) in quality and project management, administration, operation, compliance, and data management.
Essential Job Functions
Duties include but not limited to:
- Champion and support improvements in quality, business, operational processes, efficiency, and safety using data and systems analysis and observation of clinical interactions through an extensive use of clinical data analytics models and systems.
- Analyze and recommend changes in organizational systems, policies and procedures, and ensure their implementation once approved. Formulate and review operational workflows to ensure efficient operations, maximize integration across departments in accordance with quality improvement and compliance.
- Develop policies and procedures, for adoption and implementation, based on the analysis and recommendations made.
- Provide oversight for data collection, validation, analysis, and reporting to evaluate and report the effectiveness of organizational performance improvement activities in key quality and operational areas.
- Collaborate closely with leadership in each program area and department to develop and refine program evaluation metrics for quality improvement. Lead report development and enhancement to promote data-driven decision-making in program improvement and transformation.
- Collaborate closely with the clinical team to help build improved physician and clinical workflows at all levels, design more useful and intuitive user interfaces and data access methods, enhance data collection processes to meet objectives, and improve the quality of care being delivered through optimal use of the Electronic Health Records (EHR) and other technology solutions.
- Provide direct and indirect oversight of Business and Quality Analysts in each of the departments and program areas. Provide direction and prioritization to promote the use of data analytics, information technology, and predictive modeling solutions to enhance performances and outcomes.
- Participate in defining and formulating initiatives and projects that will enable realization of the organization’s vision, strategic plan, and objectives.
- Champion and develop ongoing relationships with community partners and other health systems to advance integration efforts to ensure more seamless ways to share and exchange healthcare information.
- Develop tools for the organization’s administration and management for tracking relevant information in real-time, with automation, when possible, to assist leaders with interpreted and graphically displayed data, for timely decision making.
- Participate in the organization’s success by identifying and alerting the administrative team to risks and opportunities for improvement.
- Develop solutions to identified problems, including operationalizing measures to resolve issues.
- Actively implement a continuous improvement strategy within the company.
- Lead initiatives, training others, and manage people and projects, as required.
- Other duties as assigned.
Knowledge, Skills and Abilities
- Understanding of program planning, implementation/execution, on-going evaluation and improvement methods, and dissemination of findings and learnings.
- Ability to develop innovative and effective solutions for complex issues.
- Experience with selecting, training, leading, and motivating high performance and results-oriented teams.
- Working knowledge of EHR systems, cloud-based applications, and platforms
- In-depth knowledge of Health Insurance Portability and Accountability Act (HIPAA) privacy and security and other related state and federal mandates, regulatory requirements, and best practice models of compliance
- Proficient knowledge of computer skills. MS Office (Word, Excel, Access, PowerPoint, and Outlook).
- Ability to utilize Microsoft Excel to manipulate data and produce applicable charts and reports. Understanding of statistics concepts.
- Familiarity with data exploration and data visualization tools.
- Ability to speak, read, write, and understand English effectively on sensitive issues, demonstrating excellent judgment and diplomacy, which leads to successful outcomes.
- Ability to communicate effectively, both orally and in writing, including facilitation, consultation, negotiation, and conflict resolution.
- Ability to quickly learn department policies, procedures, goals, and services.
- Skill: Attention to detail and accuracy.
The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to access all areas of the center throughout the workday.
- Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
- Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
- Ability to communicate verbally with an excellent comprehension of the English language.
- Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air- conditioned environment.
- Minimum of five (5) or more years of progressive experience in a healthcare setting with identifying, evaluating, and conducting assessments of improved care delivery technology using evidence-based practices, developing recommendations on the impact of integration with existing workflows, systems, and advancing automation to lessen the clinical and administrative burden of all healthcare staff and providers.
- Minimum of two (3) years of demonstrated experience in data analysis, or related field.
- Bachelor’s degree in a field related to Health Informatics, Information Technology, Public Health, or Behavioral Health is required.
- Master’s degree in a field related to Health Informatics, Information Technology, Public Health, or Behavioral Health is preferred.
- Active Registered Nurse license is preferred.
- Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.