What are the responsibilities and job description for the Senior Technical Consultant position at Innovative Discovery LLC?
Senior Technical Consultant
Innovative Discovery Summary
Innovative Discovery is IBM’s leading independent Information Lifecycle Governance solutions provider. Innovative Discovery’s solution portfolio includes Innovative Discovery’s own ILG software for email management; Innovative Discovery’s technical and ILG consulting services; IBM’s ILG and ECM software; and smaller third party manufacturers. Innovative Discovery’s culture and staff are its greatest asset representing continued success for over 20 years with a loyal, empowered, intelligent and motivated team. No politics, simply rewarding work and relationships with clients and team-members. Innovative Discovery consistently “Delights” clients with superior service and capabilities.
Position Summary:
Reports to VP of Professional Services and is responsible for customer solution implementation, design, and support.
- Work on teams and independently.
- Integrate quickly the Innovative Discovery established methodologies, standards and processes for implementation.
- Quickly build relationships of trust and results with peers, our clients and the Innovative Discovery management team.
- Coordinate internal and external tasks to meet assigned deadlines.
Responsibilities:
- Responsible for consistently meeting assigned tasks and associated deadlines.
- Willingness to travel up to 75%.
- Adherence to consulting methodologies and use of enterprise tools and templates.
- Travel to customer sites as required for assigned tasks.
- Writing of project related documentation consistent with Innovative Discovery’s professional and high quality standards.
- A willingness to improve your knowledge of Innovative Discovery’s solutions, new products, implementation strategies and tactics.
- Conduct yourself in an ethical manner with respect and appreciation for your team-members and clients.
- Plan and successfully execute assigned tasks.
- Timely hours and expense reporting.
Desired Skills:
- IBM Datacap
- IBM BAW – BPM and Case Manager
- IBM DB2
- IBM FileNet P8
Innovative Discovery Will Provide to You:
- Technical mentoring
- Corporate and team support
- High quality products and services to represent
- Mentorship and Teamwork – you will need to be rather independent, but not alone
- Competitive compensation with expense reimbursement