What are the responsibilities and job description for the Showroom Manager position at Innovations in Wallcoverings, Inc.?
For over 45 years, Innovations has been committed to forward-thinking design and creating wallcoverings that transform interiors. As pioneers in the industry, we introduced many firsts by experimenting with new materials and design techniques. From our inspired products to our highly regarded service, we are dedicated to elevating the shopping experience every step of the way. Our headquarters is located in SOHO, New York.
As we grow our team, we currently are seeking a new member for the role of Showroom Manager in our Dallas showroom located in the Dallas Design Center.
Our Showroom Manager, works diligently to support the sale of products in the assigned territory to clientele while maintaining a showroom presence in a full-time capacity. The showroom manager collaborates with other departments within the company to ensure smooth integration of sales and marketing activities. The ideal candidate should be skilled in accurate communication, creating schedules, tracking data, accurate data entry and multi-tasking. An integral part of your job is to support the territory sales staff in a client interacting position to guarantee sales goals are being met.
Primary responsibilities include:
Assist in generating quotes, reserves, shipping details and communicate with Corporate office to ensure an accurate, pleasant, and smooth order process for the client
Take the lead on managing product pricing for external sales inquiries
Maintain accurate quote documentation and client files
Implement quote follow up process and benchmarks with external/internal sales team
Address product and installation questions serving as liaison between Innovations and client
Assist and greet clients in showroom and work to maintain relationships
Assist with organizing and updating ERP, CRM software and PM software for territory
Provide administrative support for territory sales reps by maintaining quotes, project information and curating samples as needed
Provide support to Corporate and local team as needed
Maintain an organized showroom and sample library
Success in this position is achieved when individual(s) possess the following skill set:
Excellent communications skills (written and verbal)
Customer Service or sales background with direct customer interaction whether in person or via phone (2 years minimum)
Proven record of increasing client lifetime by building brand loyalty
Associates degree (minimum) or equivalent relevant work experience
A results-oriented approach
Strong lateral thinking
Team work ethic
A luxury goods or interior design/home furnishings background
We offer a comprehensive and competitive benefits package designed to support the health, well-being, and financial future of our employees. Our offerings include Medical, Dental, and Vision insurance, a 401(k)-retirement savings plan with company match, Life and Long-Term Disability (LTD) insurance, generous paid time off (PTO), and paid company holidays. We also provide assistance with commuting costs to help make your daily travel more manageable. We’re committed to creating a supportive work environment where our team can grow and succeed.
We ask that you utilize the application methods provided to ensure that we can receive your submission.