Server / Waitstaff

Server / Waitstaff is the face of the dining experience and plays a vital role in ensuring that guests enjoy a positive, timely, and courteous dining experience. As a Server / Waitstaff, you are responsible for taking orders, delivering food and beverages, managing guest interactions, and maintaining a clean dining area.

The Server / Waitstaff must uphold high customer service standards while working in a fast-paced environment. A successful Server / Waitstaff is attentive, organized, and enthusiastic about creating a welcoming atmosphere for all guests.

Key Responsibilities of the Server / Waitstaff:

• The Server / Waitstaff greets all guests warmly and promptly upon arrival.
• The Server / Waitstaff presents menus, explains daily specials, and answers questions about menu offerings.
• The Server / Waitstaff takes customer orders accurately and enters them into the point-of-sale system efficiently.
• The Server / Waitstaff delivers food and beverages to tables quickly and professionally.
• The Server / Waitstaff ensures all orders are correct and that guests are satisfied throughout their dining experience.
• The Server / Waitstaff checks back with guests regularly and refills drinks as needed.
• The Server / Waitstaff recommends additional menu items to upsell and enhance the guest experience.
• The Server / Waitstaff clears dishes and resets tables swiftly to accommodate incoming guests.
• The Server / Waitstaff handles cash and credit card transactions securely and accurately.
• The Server / Waitstaff provides guests with their checks and processes payments promptly.
• The Server / Waitstaff complies with health, hygiene, and food safety regulations at all times.
• The Server / Waitstaff communicates closely with kitchen and bar staff to ensure smooth service.
• The Server / Waitstaff collaborates with fellow team members to maintain a clean and organized service area.
• The Server / Waitstaff maintains a polished appearance and follows all dress code guidelines.
• The Server / Waitstaff must be able to stand, walk, and carry trays for extended periods during shifts.

Qualifications for the Server / Waitstaff Role:

• Previous experience as a Server / Waitstaff is preferred but not always required.
• A Server / Waitstaff must have excellent verbal communication skills and a customer-oriented mindset.
• A successful Server / Waitstaff is punctual, reliable, and comfortable handling pressure in a busy setting.
• The Server / Waitstaff must be flexible with scheduling, including nights, weekends, and holidays.
• The Server / Waitstaff should be physically capable of lifting 15–25 lbs and moving quickly between tables.

Work Environment of a Server / Waitstaff:

• The Server / Waitstaff typically works in restaurants, hotels, event spaces, or cafes.
• The Server / Waitstaff may work shifts ranging from early mornings to late evenings.
• The Server / Waitstaff role requires standing for long periods, navigating crowded floors, and working under loud, busy conditions.

Compensation and Benefits for the Server / Waitstaff:

• The Server / Waitstaff is paid an hourly wage plus tips, with potential for performance-based bonuses.
• Depending on the employer, the Server / Waitstaff may be eligible for employee meals, discounts, paid time off, or health benefits.
• Opportunities for advancement may be available for experienced Server / Waitstaff team members.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Flexible schedule

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $19 - $22