Senior Field Service Engineer

Position Overview

Innovate Consulting is seeking a Senior Field Service Engineer for an electrical power systems organization in Houston, TX. This is a senior-level technical role supporting field service operations, with the opportunity to help build and eventually lead the engineering support function as the service organization grows.

The ideal candidate combines strong electrical engineering fundamentals with hands-on field experience. This person should be comfortable supporting technicians and field engineers with troubleshooting, interpreting and developing electrical schematics, relay settings, equipment testing, and other technical challenges encountered during field projects.

While this position will initially operate as an individual contributor, we are particularly interested in candidates who have the capability and interest to grow into a Lead or Manager role and build a team underneath them.

Key Responsibilities

• Serve as the senior engineering resource supporting field service projects and personnel.
• Provide technical guidance and troubleshooting support to technicians and engineers working in the field.
• Review, interpret, modify, and develop electrical schematics and wiring diagrams.
• Support projects requiring electrical modifications, field wiring, equipment troubleshooting, or system upgrades.
• Understand and support protective relay settings, relay applications, and associated electrical schematics.
• Work closely with the power systems/studies team and translate study results into practical field applications.
• Provide engineering support for commissioning, testing, startup, troubleshooting, and service activities involving electrical power equipment.
• Support field teams working with switchgear, power distribution equipment, controls, relays, and related electrical systems.
• Participate onsite when projects require senior engineering expertise or hands-on troubleshooting.
• Help develop engineering standards, processes, documentation, and best practices for the growing field service organization.
• As the organization expands, assist in hiring, developing, and leading additional engineering resources supporting field operations.

Qualifications

• 5 years of electrical engineering and/or field service engineering experience, with meaningful time spent onsite or directly supporting field operations.
• Strong ability to read, interpret, troubleshoot, and develop electrical schematics.
• Experience with protective relays and relay settings.
• Working knowledge of electrical power distribution systems and associated equipment.
• Experience supporting commissioning, testing, troubleshooting, maintenance, or modifications of electrical equipment.
• Ability to work directly with field technicians and translate engineering requirements into practical field solutions.
• Strong troubleshooting and problem-solving skills.
• Comfortable operating independently as the senior technical resource while helping establish a growing function.
• Bachelor's degree in Electrical Engineering or a related technical discipline preferred.
• PE license is not required.

Preferred Experience

• Experience with e-houses / electrical houses or packaged electrical equipment.
• Experience testing or commissioning multiple types of electrical power equipment.
• Switchgear, switchboard, protective relay, or power distribution experience.
• Previous experience as a Senior Engineer, Lead Engineer, Engineering Lead, Field Service Lead, or Engineering Manager.
• Experience building processes, mentoring engineers or technicians, or helping grow a technical team.

What Makes This Opportunity Unique

This is an opportunity to join a growing field service organization at an early stage and have significant influence over how its engineering support function is built. The right person will initially serve as the senior technical expert supporting field operations, with the potential to build a team and grow into a formal leadership position as the organization expands.