What are the responsibilities and job description for the HR Coordinator position at Innova?
Innova Solutions has a client that is immediately hiring for a HR Coordinator.
Position type : Fulltime / Contract
Location : Clayton North Carolina
Duration : 6 Months
Hybrid Role (2 Days Onsite, 3 Days Remote)
As an HR Coordinator, you will :
Ideal candidate will have some HR experience / HR background with a customer service understanding. This role monitors all the cases, chat and phones that come to the AskHR group for all of Client. Must be able to handle fast paced environment while maintaining outstanding customer service.
Responsibilities :
Ensure each customer interaction with a customer or HR colleague is a positive one by collaborating closely with others and providing expert knowledge to ensure the customer is delighted and has a positive experience. '
Use procedures, policy manuals, knowledge base and other reference materials to assist in answering employee inquiries and resolving issues. Maintain broad knowledge of Human Resources to effectively support employee questions with minimal escalations to HR Business Partners and / or Centers of Excellence.
Execute HR services within HR, such as file maintenance, new hire paperwork, referral bonus, HR system administration, personal information updates, separations, etc.
Provide support for HR system inquiries related to the performance management system, as well as additional systems that are transitioned to the Employee Service Center.
Document all employee inquiries in a case management application and update solutions in the ServiceNow portal.
Qualifications :
1-2 years general Human Resources experience preferred,
1-2 years customer service experience preferred, in a customer care or HR role receiving inbound service calls Strong Customer Service skills.
Ability to multi-task in a fast-paced environment is required Microsoft applications proficiency especially 2010 Outlook, Word and Excel
Basic SAP, Crystal Reports, and ServiceNow knowledge a plus
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW .
Thank you!
Prakash Bhagat
Sr. Associate – Recruitment
prakash.bhagat@innovasolutions.com
1) 678-831- 5493
PAY RANGE AND BENEFITS :
Pay Range
- 25.00- $28.97 per hour.
- Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions :
Website : https : / / www.innovasolutions.com /
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics / Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions :
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics / Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Salary : $25 - $29
