What are the responsibilities and job description for the Admission Coordinator position at Innova Recovery Center?
Innova Recovery Center provides a specialized approach to trauma treatment and recovery. From individual therapy, to IOP, to our residential home, we help our clients heal from the traumatic experiences that have prevented them from living their best lives. Innova Recovery Center provides intensive clinical therapeutic services to children, adolescents, and adults with identified mental health or substance abuse diagnosis. This service is designed to meet the specific mental health needs of the identified client as they relate to their diagnosis and are provided in the office or via telehealth. Services are provided with empirically proven approaches and are delivered through timely, intensive and goal specific interventions according to the needs of the client.
Job Duties/Responsibilities:
- Provide information about all Innova’s programs to potential and current clients
- Communicate details about Innova’s RTC/PHP program
- Connect clients with the appropriate department as needed
- Collect patient information and create client profiles
- Check insurance benefits and communicate coverage to clients
- Establish deposit amount and payment plan arrangements
- Schedule Level of Care Assessments
- Ensure all required documentation is obtained and accurate
- Keep census records up to date
- Process all deposits and any necessary payment plans
- Give tours of the facility as needed
- Coordinate arrival times and transportation arrangements for admissions
- Notify all appropriate departments of admissions
- Collaborate with Director of Admissions on various case consults
- Assist with various tasks and projects
Competencies:
- Strong interpersonal skills
- Strong communication skills
- Must be able to adapt to changes in the work environment
- Must maintain a professional demeanor with clients in person and on the telephone
- Detail orientated
- Ability to maintain confidentiality
- Appreciates a collaborative working environment
- Dependable and prompt
Minimum Qualifications:
- Bachelor’s degree (preferred)
- Experience in a mental health facility or a related field (not required)
- Minimum one (1) year experience in an administrative role
- Experience in Microsoft software (word, excel, and outlook)
Benefits:
- Major medical/dental/vision coverage
- P.T.O.
- Paid Holidays
- Bereavement Leave
- 401K Plan Matching
- Mental Health Support
- Opportunities for growth!
Innova Recovery Center, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. Innova Recovery Center is committed to a policy of equal opportunity for all persons and does not discriminate based on race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.