What are the responsibilities and job description for the Customer Service Representative position at InnoSource?
Customer Service Representative
Are you eager to kickstart your career with a nationally recognized insurance company that offers incredible growth opportunities? Join our team—a company consistently recognized among the “Best Employers”— as a Customer Service Specialist. If you’re driven, possess excellent communication skills, and have a passion for helping others, this role is your pathway to success.
Must be located within 35 miles of Scottsdale, Arizona to be considered.
Key Responsibilities
- Assist customers with a range of complex inquiries ranging from financial to general 401K or investment questions.
- Help to support team success with daily team meetings and a strong cooperation
- You’re the go to person for customers across the U.S. looking to make changes to their life insurance or retirement plans
- Supporting customers as they navigate unique decisions that build their financial future
- Provides complete and detailed solutions ensuring first call resolution
- You will have variety in your day – working both individually and collaborating with a team
Required Skills and Knowledge
- Excellent verbal and written communication skills to effectively communicate with others.
- Proficiency with computers and common office software.
- Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Education and Experience
- Bachelor’s degree preferred.
- One year of experience in customer service, sales related occupations.
Benefits and Pay
- $19.00 an hour M-F with an 8-hour shift between 8AM and 8PM
- Hybrid Schedule 2 days in office
- Benefits including: Health insurance, life insurance and a dental reimbursement
About InnoSource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Pre-Employment Checks
If offered a position, we will run a criminal background check and drug screen in accordance with all applicable laws.
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
Salary : $19