What are the responsibilities and job description for the Shop Service Technician – Power Generation Equipment position at INNIO?
About INNIO Group:
INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression.
INNIO operates a global installed base across approximately 100 countries as of December 31, 2025, supported by a resilient, high‑margin services business that delivers long‑term, recurring revenues across the full equipment lifecycle. As electricity demand accelerates—driven by AI, electrification and grid constraints—INNIO enables scalable, behind‑the‑meter power generation with high efficiency, fast start capability, strong transient performance and fuel flexibility, including hydrogen‑ready solutions. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.
At Revolution Power Solutions (RPS), a division of INNIO Waukesha Engines, we design and deliver turnkey power solutions that thrive under extreme conditions. Whether you’re in oil & gas, power generation, or industrial operations, we provide fuel-flexible, overbuilt systems that perform when it matters most.
Position Overview:
As a Shop Service Technician, you’ll be the go-to expert at the RPS packaging facility, ensuring hydraulic fracturing and power generation equipment leaves the shop operating at peak performance. From troubleshooting and optimizing package performance during shop run-out and factory acceptance tests to diagnosing issues across electrical, mechanical, hydraulic, and pneumatic systems, you’ll play a key role in delivering high-quality, ready-to-deploy equipment that exceeds customer expectations. This role is ideal for someone who enjoys working on engines and other rotating equipment but prefers a shop-based environment with more predictable hours and more nights at home. You’ll spend most of your time in the shop, working closely with manufacturing and engineering teams, while also supporting customer sites as needed—where you’ll represent RPS with professionalism, independence, and technical expertise.
This position will be based in Waller, TX – onsite daily.
Responsibilities:
- Perform upgrades and modifications to Waukesha natural gas engines and other rotating equipment in the RPS shop and at customer sites
- Service and maintain hydraulic fracturing and power generation equipment in both shop and field environments
- Provide field support at customer sites, including travel as required to support commissioning, troubleshooting, and service activities
- Troubleshoot and resolve electrical, mechanical, hydraulic, and pneumatic system issues during shop testing, run-out, and field operations
- Perform preventive maintenance, install and replace parts, and fulfill contractual service requirements
- Support manufacturing teammates with the assembly of hydraulic fracturing and power generation packages
- Maintain and calibrate tools, test equipment, and diagnostic instruments
- Communicate directly with customers to clearly explain technical issues, findings, and resolutions
- Prepare accurate and timely service reports and documentation
- Uphold safety standards and ensure full compliance with Environmental Health and Safety (EHS) protocols and technical requirements at all times
- Build and maintain strong customer relationships through professional and responsive service
- Wear and maintain proper PPE (Personal Protective Equipment) at all times, ensuring compliance with company safety standards
- Collaborate cross-functionally with engineering, manufacturing, and service teams to support product performance and continuous improvement
- Provide technical guidance and support to team members as needed
- Stay current with mechanical advancements and OEM updates
- Perform other related duties as assigned to assist with successful operations and business continuity
Requirements:
- High school diploma or equivalent required; associate degree or technical certification in a mechanical, electrical, or related field preferred
- Minimum of five (5) years of hands-on experience in the oil & gas, power generation, or industrial equipment industry
- Proven experience working with natural gas engines, hydraulic fracturing equipment, or similar rotating machinery
- Strong background in troubleshooting electrical, mechanical, hydraulic, and pneumatic systems
- Experience supporting equipment in both shop and field environments, including commissioning, testing, or repair activities
- Ability and willingness to travel to customer sites as needed to support field service and commissioning activities
- Experience working directly with customers, including the ability to clearly communicate technical issues, findings, and solutions
- Experience using diagnostic tools, test equipment, and standard hand tools
- Ability and willingness to travel domestically up to 30% based on business needs
- Valid driver’s license
- Legally authorized to work in the U.S. without current or future sponsorship
Knowledge, Skills, & Abilities:
- Ability to collaborate cross-functionally with manufacturing, engineering, and service teams
- Strong knowledge of natural gas engines, power generation equipment, and rotating machinery
- Proficient in troubleshooting and diagnosing electrical, mechanical, hydraulic, and pneumatic systems
- Ability to read and interpret technical manuals, schematics, and diagrams
- Skilled in the use of hand tools, diagnostic instruments, and calibration equipment
- Strong verbal and written communication skills for technical explanations and reporting
- Strong problem-solving, organizational, and time management skills
- Ability to work independently and as part of a team in a fast-paced, field-based environment
- Commitment to safety and adherence to established protocols and standards
- Customer-focused mindset with the ability to build and maintain positive relationships
- Adaptability and comfort working in a fast-growing, start-up style environment where responsibilities evolve
- Ability to stand, walk, bend, kneel, and work on a production floor or at customer sites for extended periods
- Ability to lift, push, and pull up to 50–75 lbs
- Work in a combination of shop and field environments around heavy machinery, rotating equipment, and energized systems
- Willingness to work in industrial conditions, including exposure to noise, heat, fumes, and varying weather conditions