What are the responsibilities and job description for the Customer Project Manager position at INNIO?
The INNIO Advantage:
By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable and sustainable energy solutions for today and tomorrow.
We are helping to meet today’s energy needs with 64 GW of installed capacity and more than 50,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. And, by harnessing our history of energy industry firsts along with the power of digital innovation, we will continue to deliver for the future.
As an Equal Opportunity Employer, INNIO offers a comprehensive array of international career opportunities and understands that diversity creates excellence. Known for leadership development, we aim to empower individuals to reach their full potential.
This position is located in our Jenbacher HQ offices in 8860 Fallbrook Drive, Houston, TX 77064
The Customer Project Manager - Jenbacher Engines is responsible for commercial and technical execution of complex New Units projects for direct customers in the USA
Your Responsibilities:
· Independent commercial and technical order execution of new unit equipment orders from distributors, key accounts, and direct customers in the United States
· Cross-functional coordination of technical and commercial project execution
· Executing of orders in time and within the calculated costs.
· Responsible for payment collection and claim management for all assigned orders under execution in close cooperation with Finance.
· Support know-how transfer and training programs for Distributors and Key Accounts to align project execution process the INNIO Jenbacher´s Project Management processes
· Support revenue operating rhythm in close cooperation with Finance with weekly updates on orders identified as commercial rev rec risks.
· Support continuous development of the Project Management Process and Tools based on KPI’s such as revenue, contribution margin, customer satisfaction, complete and on-time delivery, finished goods inventory, and collections.
· Focus on customer alignment and simplification initiatives to ensure qualitative and effective order execution.
Qualification Requirements :
· Engineering (mechanical or electrical) and/or commercial bachelor degree
· Three to five years of experience in the relevant industry, preferably in reciprocating engine industry
· Three to five years of project management experience
· Ability to act in an interdisciplinary environment connected with relevant diversity of experience
· Excellent English skills (written and oral)
· Excellent communication and negotiation skills
· Team player and strong reliability
· Demonstrated external focus & inclusiveness
· Willingness to travel within US and to Europe (Headquarter Jenbach)
· Living in Houston or willingness to relocate
· Unrestricted authorization to work in the United States
Role Description:
- Technical and Commercial Project Order Execution of New Unit and Service (overhauls, repair, and upgrades) equipment orders from distributors, key accounts, direct customers.
- Focused primarily on Equipment scope of supply according INNIO Jenbacher Product Program.
- Cross-functional coordination of technical and commercial project execution
- Responsible for Revenue, Payment collection, NU Inventory and claim management for all assigned orders under execution in close cooperation with Finance.
- Creating additional order intake and revenue by selling during the project execution additional options.
- Support know-how transfer and training programs for Distributors and Key Accounts to align project execution process the INNIO Jenbacher´s Project Management processes.
- Support continuous development of the Project Management Process and Tools based on KPI’s such as revenue, contribution margin, customer satisfaction, complete and on-time delivery, finished goods inventory, and collections.
- Focus on customer alignment and simplification initiatives to ensure qualitative and effective order execution.
Qualifications & Skills:
- Engineering (mechanical or electrical) and/or commercial Bachelor degree
- Minimum of three years of experience in the relevant industry, preferably in reciprocating engine industry and in the discipline of Customer Projectmanagement,
- Excellent English skills (written and oral), preferably also a 2nd language
- Excellent communication and negotiation skills
- Team player and strong reliability
- Demonstrated external focus & inclusiveness
- Willingness to travel up to 20%
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