What are the responsibilities and job description for the Manager, Retail Implementation position at Inmar?
The Manger, Retailer Technology manages the Analyst and Retail Technology associates working with Tier 1 and Tier 2
retailers. The Manager will also be responsible for partnering to create the smooth integration of technology across all
Martech solutions (e.g. digital coupons/CNFRM/Receipt Rewards/loyalty/media) and the customer’s existing technology
infrastructure. Provides Retail Cloud platform domain knowledge of integration/implementation of retailer systems in
general.
retailers. The Manager will also be responsible for partnering to create the smooth integration of technology across all
Martech solutions (e.g. digital coupons/CNFRM/Receipt Rewards/loyalty/media) and the customer’s existing technology
infrastructure. Provides Retail Cloud platform domain knowledge of integration/implementation of retailer systems in
general.
Primary Accountabilities:
Leadership (20%)
Leadership (20%)
- Manages technical product integration teams creating best practices and processes for implementation and
- Provides product guidance and mentors the team on retailer integration design
- Identify process improvements/efficiencies
- Act as point of escalation
- As a Solutions Product Architect this role translates business requirements into technical requirements and
- Subject Matter Product expert in the use of Inmar’s platform APIs
- Solutions Product Architect in providing guidance in the design of websites and mobile applications
- Subject Matter Product expert in the integration of InRails (digital coupons, CNFRM, Real Time Receipt Rewards)
- Subject Matter Product expert on the Inmar Retail Cloud and able to troubleshoots network, platform, POS, API,
- Develops deep cross platform/product domain knowledge
- Act as the main technical liaison
- Leads retailer & partner implementation projects
- Coordinates multi-product implementations
- Provides escalated project management and related professional services as needed for multiple concurrent
- Manage strategic relationships for integration
- Bachelor’s Degree preferred
- Minimum of 6-8 years of related work experience in enterprise solution/product deployment
- Familiarity with the grocery retail industry
- Proficient with Google Suite
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An Equal Opportunity/Affirmative Action Employer
E.O.E/M/F/H/V
perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an
exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
- Proficient with Microsoft Office (especially excel and word)
- Point of Sale (POS) and other retailer technologies
- Subject Matter Product expert in the DPN Platform
- Subject Matter Product expert in Retail Cloud technologies
- Subject Matter Product expert in the ICE, DPN, and Loyalty APIs
- Subject Matter Product expert in Incentives Manager
- Inmar Product Integration experience
- Experience with Point of Sale systems, specifically InRails
- Trade promotion system experience
- Mobile application experience
- Experience with loyalty CRM tools
- Cloud Integration experience
perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an
exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
- Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
- Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
- Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
- Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety: Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you:
and exceed their expectations.
the client.
results.
meet deadlines and exceed expectations by giving our clients the best possible outcome.
As an Inmar Associate, you:
- Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and
and exceed their expectations.
- Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the
the client.
- Build collaborative relationships and work cooperatively with others, inside and outside the organization, to
results.
- Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
- Understand that results are important and focus on turning mission into action to achieve results following the
meet deadlines and exceed expectations by giving our clients the best possible outcome.