What are the responsibilities and job description for the Counter Sales position at Inline Electric Supply Company, Inc?
Counter Sales — Join our Employee-Owned Team!
What Makes Inline Electric Supply Company Amazing?
We’re more than just a workplace, we’re a community of passionate professionals united by a shared commitment to excellence in the electrical distribution industry. As an employee stock-owned company (ESOP), every team member is an owner. Your hard work doesn’t just support the company’s growth, it directly contributes to your own success and future. When we thrive, you thrive!
Why Work with Us?
At Inline Electric Supply, you’ll thrive in a collaborative, growth-oriented environment where your contributions truly matter. Join a team that values hard work, customer service, and employee ownership as the foundation of our success.
The Counter Sales position is responsible for pulling and selling stock materials to customers. A Counter Sales representative should have excellent customer service skills and must be able to multitask.
Essential Functions:
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Greet all customers in a courteous, professional, timely, and helpful manner
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Assist walk-in customers with product recommendations and solutions
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Take customer orders accurately and follow up as needed
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Pull stock materials for customer counter orders in a timely and accurate manner
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Answer phones and respond to customer inquiries regarding orders and products
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Monitor calling queue and notify customers of order arrivals the day of receipt
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Process product returns in accordance with Inline Electric Supply procedures
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Expedite and resolve customer complaints and escalate to Counter Sales Manager when needed
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Perform daily housekeeping to maintain a clean, organized, and safe counter area
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Assist with cycle counts and inventory activities as assigned
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Work independently and collaboratively with team members to meet customer and operational needs
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Follow all company safety policies, procedures, and compliance requirements
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Perform all other duties as assigned by department manager or leadership team
Required Skills:
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Excellent customer service skills
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Organization skills
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Ability to multitask
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Ability to be a problem-solver
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Able to work independently or in a team setting
Education and Experience:
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High school diploma or equivalent
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Valid driver’s license with approved clean driver vehicle report
- One year Electrical experience preferred
Physical Requirements:
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Ability to sit, stand, and walk for prolonged periods of time
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Ability to lift, push, pull, and carry 30 lbs. or more
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Ability to climb, crouch, reach, and grasp
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Ability to listen and speak clearly and effectively
What We Offer:
Employee Stock Ownership: Be a part-owner of a thriving company.
Collaborative Environment: Work in a supportive, team-focused atmosphere.
Career Growth: Opportunities to learn, develop, and advance in the electrical distribution industry.
Values-Driven Culture: A workplace that prioritizes relationships, safety, and customer satisfaction.
Comprehensive Benefits Package:
- Medical, dental, and vision insurance
- Life insurance
- 401(k) retirement plan
- Childcare reimbursement program
- Education reimbursement program
- Corporate chaplain services
- Employee referral bonus program
- And more!
*Some benefits may have additional terms—please contact us for more details.
This is more than a job, it’s a chance to grow your career and be part of something bigger. Join a team that values hard work, strong relationships, and employee ownership.
Apply today and take the first step toward an exciting future at Inline Electric Supply Company!