Warehouse Operations Supervisor

                                                                                                                                      JOB DESCRIPTION

Job Title: Warehouse Operations Supervisor                                   Classification: Full-time, Exempt

Reports to: Facility Manager                                                            Campus: Harrisburg, PA

Supervises: Leads, Warehouse Associates, Temp Labor                Schedule: M-F, Day Shift; hours may vary                                                                                                                                              subject to change based on business needs 

Job Summary:

The Warehouse Operations Supervisor is responsible for the day-to-day execution of warehouse operations, ensuring safe, efficient, and accurate handling of inbound and outbound product. This role supports the Facility Manager by supervising frontline teams, enforcing SOPs, monitoring productivity, and maintaining compliance with safety, quality, and operational standards.

The Supervisor plays a critical hands-on leadership role, translating operational plans into daily execution while escalating risks, performance issues, and improvement opportunities to management
 

Essential Functions:

• Supervise daily warehouse operations, including inbound receiving, storage, inventory movement, and outbound preparation
• Execute daily and weekly work plans as directed by the Warehouse Operations Manager
• Monitor workflow and labor utilization to meet productivity and service expectations
• Ensure all operational documentation is accurate, complete, and submitted on time
• Coordinate inbound freight receiving and ensure proper documentation of discrepancies, damages, and variances
• Support space utilization and product consolidation efforts to maximize efficiency
• Supervise Team Leads and warehouse associates during assigned shifts
• Delegate work assignments and prioritize tasks based on operational needs
• Coach, train, and motivate associates to meet performance expectations
• Provide day-to-day performance feedback and escalate ongoing issues to management
• Support cross-training initiatives to ensure operational coverage
• Enforce safety rules and company policies at all times
• Ensure daily equipment and forklift inspections are completed and documented
• Ensure safety awareness in assigned areas and report unsafe conditions immediately
• Respond to safety incidents according to training and reporting procedures
• Maintain clean, organized, and secure work areas
• Track and report key operational metrics to management, including productivity, inventory accuracy, and safety observations
• Participate in shift meetings, handoffs, and operational briefings
• Communicate staffing concerns, operational risks, and performance issues to management in a timely manner
• Assist with physical inventories and cycle counts as assigned
• Operate material handling equipment (certification required)
• Perform other related duties in support of warehouse operations

Competencies

• Warehouse Systems (WMS): Ability to learn and effectively use warehouse management systems relevant to assigned operations
• Standard Operating Procedures (SOPs): Working knowledge of warehouse and office procedures and ability to enforce compliance
• Warehouse Operations Knowledge: Understanding of how inbound, storage, inventory, and outbound functions interact
• Critical Thinking & Problem Solving: Ability to identify operational issues and escalate solutions appropriately
• Communication: Clear and concise verbal and written communication with associates and management
• Leadership & Professionalism: Ability to lead frontline teams with integrity, accountability, and professionalism
• Performance Focus: Ability to meet or exceed productivity, quality, and safety standards established by management and customers
• Continuous Improvement Mindset: Ability to identify opportunities for operational efficiency and recommend improvements
• Technology & Tools: Working knowledge of Microsoft Excel, Word, and PowerPoint for reporting and communication
• Work Ethic & Attitude: Willingness to collaborate, support team objectives, and maintain a positive, solution-oriented 

Education & Experience

• High school diploma or GED required
• 3-5 years of experience in warehouse, distribution, or logistics operations
• 1-2 years of prior supervisory/managerial preferred
• Familiarity with warehouse safety practices and OSHA standards
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) preferred
• Forklift certification or ability to obtain certification

Physical Demands and Work Environment:  

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, reach with hands and arms, and taste or smell The employee may frequently lift and/or move up to 55 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will mostly be in a warehouse setting. The warehouse environment may be dusty, dirty, loud and is subject to weather variations (no A/C in summer or heater in winter).

ABOUT US

Join our Do It Right ® team and start your ownership journey!

For more than forty years, Inland Star Distribution Centers, Inc., based in Fresno, CA, has been providing quality supply chain solutions for packaged goods manufacturers. We are a third-party logistics (3PL) provider specializing in warehousing, transportation, and value-added solutions – all tailored to exceed client requirements and objectives. Inland Star designs, implements, and manages tailored solutions that shore up evolving client demands by focusing our methodologies to improve performance, reduce costs, and optimize return on capital. We deliver seamless supply chain performance for our clients by building strong partnerships, through vigilant stewardship of client interests, and by nurturing a culture of ownership within our organization.

WHY JOIN OUR TEAM?

Joining Inland Star isn't just about finding a job; it's about becoming part of a company that values its employees like no other. Here's why you should consider joining us:

• Employee Ownership: As an ESOP company, we believe in shared success. When you join Inland Star, you're not just an employee; you're an owner. Take pride in knowing that your hard work directly contributes to the company's success and your own financial future.
• Comprehensive Benefits: We offer a comprehensive benefits package that includes a 401(k) plan, Profit Sharing Plan (PSP), and Employee Stock Ownership Plan (ESOP). Additionally, we provide generous Paid Time Off (PTO) and sick leave, ensuring you have the time you need to recharge and take care of yourself and your loved ones.
• Affordable Healthcare: Your health and well-being are important to us. That's why we offer affordable, high-quality healthcare insurance starting at just $82 per month for an individual and $247 for a family. We believe everyone should have access to the healthcare they need without breaking the bank.
• Career Growth Opportunities: At Inland Star, we believe in recognizing and nurturing talent from within. As part of our team, you'll have access to a clear path for career advancement. We promote from within whenever possible, providing you with the opportunity to grow and take on new challenges as you excel in your role.
• Enjoyable Work Environment: We believe that work should be enjoyable. That's why we foster a positive and inclusive work environment where every employee feels valued and respected. Join a team that's passionate about what they do and dedicated to making a difference.

Join Inland Star and become part of a company that cares about its employees and is committed to their success. Together, we can achieve great things.

EQUAL EMPLOYMENT OPPORTUNITY

As Inland Star Distribution Centers continues to expand, it is important to our company's strategy and overall performance that we maintain a diverse workforce. This diversity stems from the many different viewpoints and wide skill sets held by our employees. We are committed to continuing to build and celebrate an inclusive environment in which all employees are appreciated and respected, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Salary : $60,000 - $65,000