What are the responsibilities and job description for the Customer Service/Data Entry position at Inland Powder Coating Corporation?
Department: Main Office
Inland Powder Coating is growing again! As the largest powder coating operation in Southern California with over 40 years in business we are continually evolving to provide quality service to the industry. Come be a part of the IPC Family!
General Job Description
IPC is offering a long-term employment opportunity for Data Entry/ Customer service. While working hand in hand with our production, sales, and management team, candidates will be expected to create, maintain and expand professional relationships with our customers by efficiently streamlining incoming/outgoing orders through IPC’s custom operating system.
Duties and Responsibilities
-Provide a friendly and seamless experience for all customers with a positive and attentive attitude
-Uphold a successful team environment and collectively provide exceptional service to all customers.
-Maintain an organized workspace
-Provide feedback/ responses in a timely manner
-Ability to multitask/ manage time properly to meet timed daily goals.
-Communicate effectively through phone calls and emails, following proper etiquette.
-Assist walk up customers
Qualifications
-High School diploma (preferred)
-Bilingual (Spanish) (preferred)
-Data Entry/ Customer Service/ Office setting experience (preferred)
-Computer Experience, Microsoft Office, 40 wpm average
-Attentiveness
-Proper phone and email etiquette required
Benefits
-Hours of Operation are Monday through Friday 6am – 5pm. *Schedule to be finalized during hiring process*
-Full Time employment
-$18.00 to $22.00 per hour
-Occasional Overtime
-Paid time off (accrued) / Predetermined Paid Holidays
-Medical, Dental, and Vision Insurance
-401(k) retirement plan with company match
-100% employer paid life insurance option
-Higher education bonus program
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Ability to Commute:
- Ontario, CA 91761 (Required)
Ability to Relocate:
- Ontario, CA 91761: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22